OpenAI

GTM Strategy & Operations

OpenAI$135K — $160K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in GTM strategy, business operations, or related fields
  • Proven background in high-growth technology environments
  • Strong analytical skills with a focus on data-informed decision-making
  • Experience dealing with technical or API-based products is preferred
  • Experience in developing pricing, packaging, and monetization strategies
  • Demonstrated cross-functional teamwork and collaboration skills
  • Ability to thrive in fast-paced, ambiguous situations

Responsibilities

  • Drive go-to-market strategy across various products and customer segments
  • Develop and monitor performance metrics and operating KPIs for initiatives
  • Create growth strategies for new products and market opportunities
  • Tailor customer segmentation frameworks and strategies
  • Provide structured feedback to Product teams to inform roadmap decisions
  • Collaborate with Finance and Pricing teams on commercialization strategies
  • Conduct market and competitive research to identify growth opportunities
  • Align cross-functional teams on priorities and execute against business goals

Benefits

  • Opportunity to work in a strategic, hands-on role
  • Collaboration with cross-functional teams in a dynamic environment
  • Growth potential within a high-innovation B2B landscape
  • Exposure to a wide range of products and customer segments
  • Develop skills in strategic recommendation and execution across diverse business problems
Full Job Description
About the Role

We're looking for a strategic, hands-on individual contributor to join our GTM Strategy & Growth team and help shape how we grow and scale our B2B business across products, customer segments, and routes to market. This is a generalist role for someone who combines strong product intuition with thoughtful GTM strategy and can flex seamlessly between strategic thinking and operational execution.

You'll translate business priorities into clear growth strategies, operating plans, and cross-functional execution. Your work may span product launches, commercialization models, customer growth initiatives, market expansion, and the systems and processes that help the business scale.

You should be highly analytical, comfortable working across a range of products and business problems, and experienced navigating complex cross-functional environments. Experience with technical or API-based products is valuable, but the most important qualities are strategic range, sound judgment, and the ability to turn customer, product, and market insights into practical recommendations and action.

This role is based in San Francisco office, 4-5 times a week.

In this role, you will:
  • Drive go-to-market strategy across products, customer segments, and routes to market, partnering closely with Product and GTM leaders to shape growth priorities and commercialization approaches.
  • Develop goals, launch success metrics, and operating KPIs for new initiatives, and monitor performance in partnership with Data Science and Analytics teams.
  • Develop growth strategies and strategic bets across new products, capabilities, customer motions, and market opportunities.
  • Develop customer segmentation frameworks and tailored strategies for different customer profiles, industries, and stages of adoption.
  • Partner with Product teams to provide structured customer feedback, market insights, and prioritization input that informs product roadmap decisions.
  • Collaborate with Pricing, Finance, and Product teams to develop commercial models, packaging, and monetization strategies, ensuring downstream GTM execution aligns with the broader commercial strategy.
  • Conduct market, competitive, and customer research to identify whitespace opportunities and inform strategic decision-making.
  • Partner cross-functionally with Sales, Customer Success, Marketing, Product, Finance, and Operations to align on priorities and execute against business goals.
  • Analyze business performance and identify opportunities to improve GTM strategy and operating plans based on data, customer insights, and market dynamics.

You might thrive in this role if you:
  • Have experience across GTM strategy, business operations, management consulting, product strategy, finance, or related functions in high-growth technology environments.
  • Bring strong fluency in data and analytics, with the ability to define meaningful success metrics, interpret performance trends, and drive data-informed decision-making.
  • Have experience working across multiple products, customer segments, or routes to market; experience with technical or API-based products is a plus.
  • Possess a broad understanding of B2B GTM operating models across Sales, Success, Product, Marketing, and Operations.
  • Have demonstrated success contributing to complex cross-functional initiatives that span strategy, operations, and execution.
  • Are equally comfortable developing strategic recommendations, solving ambiguous problems, and diving into operational details to ensure strong execution.
  • Bring strong product intuition and the ability to partner with Product teams on roadmap prioritization, customer insights, and commercialization strategy.
  • Have experience developing or evaluating pricing, packaging, monetization, or broader commercial strategies in partnership with Product and Finance teams.
  • Thrive in ambiguous, fast-moving environments and can bring structure and clarity to complex business problems across a range of contexts.
  • Are a clear communicator and collaborative partner who can build alignment across technical and non-technical teams.


About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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