RAMP Holdings

GTM Business Systems Analyst - Post Sales

RAMP Holdings$90K — $110K *
Miami, FL 33186In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in sales/revenue operations or business systems in a fast-paced environment
  • Salesforce Admin certification or equivalent experience
  • Proficient in Salesforce and GTM automation tools like LeanData and Outreach
  • Ability to leverage AI tools for workflow automation
  • Strong problem-solving skills with a focus on efficient solutions
  • Excellent communication skills to convey complex concepts clearly
  • High degree of autonomy in driving projects to completion

Responsibilities

  • Administer key go-to-market business systems alongside Finance Operations
  • Enhance systems and implement new features for Customer Success and Solutions Teams
  • Analyze business requirements and write specifications for system builds
  • Run end-to-end system implementation projects
  • Maintain documentation on systems build and integrations

Benefits

  • Flexible PTO policy
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend
  • Comprehensive medical, dental & vision insurance for employees
  • 401(k) with employer match
  • Generous parental leave policy
  • Pet insurance options
  • Relocation expense coverage available
Full Job Description
About the Role

Ramp is in a critical phase of growth. We grew immensely in 2025 and are building out a talented business systems team to ensure we maintain this trajectory for years to come. You'll work directly with our Post Sales, GTM, and Quote-to-Cash teams to execute mission-critical business systems projects across the organization. This is a key role where you will be uniquely positioned to impact the full picture of Ramp's growth efforts through systems development.

What You'll Do
  • Work alongside Finance Operations to administer key go-to-market business systems, including Salesforce, Leandata, Outreach, Gong.io, Chili Piper, ZoomInfo and Workato Build and deploy automation (flows), validations, and applications in Salesforce
  • Enhance existing systems and implement new features servicing our Customer Success, Account Management, and Solutions Teams.
  • Analyze key business requirements and systems capabilities to write specifications for systems build and run end-to-end implementation
  • Write and maintain clear documentation on systems build and integrations with other business systems


What You'll Need
  • 3+ years of experience in sales/revenue operations or business systems in a fast-paced environment
  • You have Salesforce Admin certification or equivalent experience
  • You're a master with Salesforce and GTM automation tools (LeanData, Outreach, ChiliPiper, Workato, Hightouch), and other GTM tools & systems alike, and can learn new systems quickly
  • You leverage AI tools to automate workflows and processes
  • You love getting in the weeds to build elegant, efficient and scalable solutions
  • You're a structured thinker with a natural capacity to distill complex concepts and effectively communicate them to a variety of audiences
  • You have a "get things done" mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy


Nice to Haves:
  • Experience in high-growth startups and/or high-growth technology companies
  • Experience with Looker or similar BI tools
  • Experience with Linear or similar project management software


Benefits available to all full-time Ramp employees (Global)
  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend


United States
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
  • One Medical annual membership
  • 401(k), including employer match on contributions made while employed by Ramp
  • Fertility HRA (up to $10,000 per year)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
  • Pet insurance
  • In-office perks: lunch, snacks, drinks, and more
  • Relocation expense coverage to NYC or SF (if needed)
Canada
  • Group medical, dental, and vision coverage through Sun Life
  • Life, AD&D, and disability coverage
  • Fertility drug coverage (up to $4,000 lifetime)
  • Group Retirement Plan with employer match (RRSP + DPSP)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
  • Employee Assistance Program and virtual care through Lumino Health


United Kingdom
  • Private medical insurance through Freedom Elite
  • Virtual GP and at-home care via eMed x Livi
  • Workplace pension through Penfold, with salary sacrifice option
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay


Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

About RAMP Holdings

RAMP Holdings is a software company that provides video and audio search solutions to clients in various industries. The company was founded in 2008 and is headquartered in New York City. RAMP's products include a video platform, a media management system, and a transcription service. The company has worked with clients such as NBCUniversal, Fox News, and the PGA Tour.
Learn more about RAMP Holdings
Size
100 employees
Industry
Founded
2018

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