Salesforce

GTM People Operations Manager

Salesforce$117K — $177K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in HR Operations, People Analytics, or HR Business Partner roles
  • Bachelor's degree or equivalent experience
  • Proven ability to build strong cross-functional relationships
  • Self-starter with a proactive attitude
  • Strong communication skills for data insights
  • Experience with sensitive data and confidentiality management
  • Proficient in Google Workspace and familiar with Workday and Tableau
  • Analytical skills to translate data into actionable insights

Responsibilities

  • Support GTM People Strategy program management and operations
  • Drive execution of GTM people programs like retention and compensation
  • Solve high-priority challenges with operational clarity
  • Partner with global ESBPs for consistent delivery of initiatives
  • Connect COEs with ESBPs for seamless program execution
  • Build frameworks for global consistency with regional flexibility
  • Create tools and resources to enhance service delivery
  • Contribute to ongoing GTM people programs and priorities
  • Leverage AI fluency to identify enhancements in programs

Benefits

  • Collaborative work environment
  • Opportunity to drive large-scale impact
  • Engage with a highly strategic team
  • Access to professional development resources
  • Exposure to innovative people strategies
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Employee Success

Job Details

We are looking for a U.S.-based Manager, Go-to-Market (GTM) People Operations to join our Employee Success Business Partner (ESBP) organization. This high-impact role will partner closely with the Employee Success (ES) team supporting the Office of the Chief Revenue Officer (CRO), as well as with global ESBPs, Centers of Excellence (COEs), and the Sales organization.

You'll drive key initiatives aligned with our Sales talent strategy, helping ensure operational excellence, global connectivity, and effective implementation of people programs across the ES and Sales teams. This role reports to the Sr DIrector, GTM People Strategy and plays a central role in executing and scaling people initiatives across the organization. The ideal candidate is excited to make a large-scale impact at one of the world's fastest-growing companies, thrives in a dynamic environment, and is energized by working within a highly engaged and strategic ES team.


Key Responsibilities

  • Support program management and drive operations for GTM People Strategy initiatives — ensuring alignment, stakeholder accountability, and progress tracking.

  • Drive the implementation and execution of GTM people programs, including Go for Growth (G4G), retention efforts, promotion planning, talent mobility, labor relations planning, and compensation processes.

  • Act as a problem solver for high-priority, often ambiguous or sensitive challenges, removing roadblocks and driving operational clarity.

  • Partner with ESBPs across global Sales to execute key people initiatives and ensure consistent, high-quality delivery.

  • Serve as a connector between COEs and global ESBPs, helping ensure seamless execution of scalable, sustainable people programs.

  • Build frameworks for global consistency with regional flexibility, aligning stakeholders and communications across global Sales ES teams.

  • Develop and maintain tools, templates, and resources to drive high-quality service delivery at scale.

  • Contribute to ongoing GTM People programs such as AE inline promotions, disruption planning, and other operational priorities.

  • Using their AI fluency, builds, enhances and looks for areas of opportunity enhanced by AI across the GTM and G4G programmes


Key Skills & Qualifications

  • 5+ years of experience in HR Operations, People Analytics, or HR Business Partner roles.

  • Bachelor's degree or equivalent experience.

  • Proven ability to build strong cross-functional relationships and influence across levels.

  • Demonstrated self-starter with strong follow-through — proactive, agile, and comfortable navigating ambiguity.

  • Strong communication skills — able to translate complex insights into crisp, actionable narratives.

  • Experience handling highly sensitive data and maintaining strict confidentiality.

  • Proficient in Google Workspace (Sheets, Slides) and familiarity with tools such as Workday and Tableau

  • Analytical and storytelling skills — able to distill trends and data into themes, insights, and recommendations.

  • Experience partnering with COEs to design and implement people programs that align to business goals.

  • Familiarity working with or supporting GTM or sales-facing organizations is a plus.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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