GTM Enablement Manager, FLM Coaching

Harvey

$136K — $187K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-8 years in enablement, learning & development, program management, or related GTM role in a high-growth tech company
  • Proven experience building programs specifically for frontline managers and leaders
  • Familiarity with structured sales methodologies like MEDDPICC or Command of the Message
  • Strong program management skills including governance, stakeholder engagement, and measurement frameworks
  • Understanding of durable behavior change strategies, focusing on outcomes rather than just completion rates
  • Ability to influence cross-functional leaders without formal authority
  • Excellent communication skills to structure and clarify ambiguous projects

Responsibilities

  • Build and oversee a structured coaching program for frontline managers
  • Translate sales methodology into practical behaviors with a lasting reinforcement model
  • Develop foundational skill-building programs that managers cannot run independently
  • Coordinate with Revenue Operations to align coaching and training with business operations
  • Define success metrics and continuously improve based on measurable outcomes
  • Collaborate on onboarding processes to ensure effective training for new managers

Benefits

  • Opportunities for professional development and career growth
  • Collaborative work environment that encourages innovation
  • Access to cutting-edge resources and tools for program management
  • Supportive leadership focused on manager effectiveness
  • Combination of strategy formation and hands-on implementation
Full Job Description
Role Overview

Frontline managers are the most important lever in GTM performance. They set the coaching culture, run team reviews, and decide whether reps are actually developing or just executing. Right now, we don't have a dedicated person helping our managers get better at that work. This role builds that program - and owns it end to end.

The job is to build repeatable systems: a leader program that strengthens coaching habits and team effectiveness, a methodology reinforcement model that works in the flow of the quarter, and a new hire experience that gets NAMER reps ramped as fast as anyone. You define the vision, build the operating model, and track whether it's actually changing behavior.

What You'll Do
  • Manager coaching program - Build and own a structured program for frontline managers: what great looks like in a coaching conversation, a team review, a development plan. Make it repeatable with governance and success metrics that scale beyond you.
  • Methodology reinforcement - Translate our sales methodology into practical field behaviors and a reinforcement model that sticks long after the initial rollout.
  • Rep skills programs - Own foundational skill-building programs managers can't run alone: discovery, competitive positioning, core seller skills. Build the architecture, drive adoption, measure behavior change.
  • GTM process alignment - Partner with RevOps and Revenue Leadership to ensure coaching and training reinforce how we run the business.
  • Measurement - Define what success looks like (manager adoption, behavior change, field productivity) and use that signal to continuously improve. You're accountable for outcomes, not just delivery.
  • Manager Onboarding - Partner with our GTM Onboarding PM to develop best in class content and delivery for our newest managers.


What You Have
  • 6-8 years in enablement, learning & development, program management, or a related GTM role - ideally at a high-growth tech company
  • Proven track record building programs for frontline managers and leaders, not just individual contributors
  • Familiarity with a structured sales methodology (MEDDPICC, Command of the Message, or similar) and experience translating it into field behaviors and reinforcement
  • Strong program management instincts: governance, stakeholder rhythms, measurement frameworks - not just curriculum design
  • You understand what drives durable behavior change and build for that, not just completion rates
  • Ability to influence leaders and managers across functions without formal authority
  • Strong communicator who can bring clarity and structure to ambiguous, build-from-scratch work


Compensation

$136,000 - $187,000 USD

#LI-TM1

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