Group Technology Success ManagerAs a
Group Technology Success Manager on the Data Insights & Strategic Operations team, a typical day for you will include:
- Ownership of the product lifecycle for six service brands, from initial concept and ideation through development, launch, and ongoing maintenance.
- Define and communicate vision, strategy, and roadmap to both internal and external stakeholders.
- Collaborate with FBOs, stakeholders, developers, and marketing, to develop and launch new systems, enhancements, and features.
- Encourage and support brands/owners in fully utilizing the core ServiceTitan application, but also its additional offerings that would help drive growth or efficiencies for the business.
- Develop and implement training programs tailored to the needs of different brands, business owners, and their teams.
- Promote and champion tools that have not yet been adopted by owners, which are anticipated to enhance profitability and drive business success.
- Conduct one-on-one and group training sessions, both in-person and virtually, to educate users on the Service Titan system and to effectively convey the benefits and features of the platform.
Bring your skills and be inspired to achieve success.(Required qualifications)
- Experience:
- Minimum of 5+ years of experience in the field service industry or related sectors.
- Skills:
- Demonstrated ability to define, plan, and deliver successful technical systems that meet customer needs.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions and prioritize effectively.
- Proven experience in training, coaching, or consulting, preferably in a software or technology environment.
- Strong understanding of the Service Titan system and its applications in business operations.
- Excellent verbal and written communication skills, with the ability to convey complex information in an understandable manner.
- Education:
- Bachelor's Degree in Digital, Marketing, Communications, Technology or related field required.
- Schedule / in-office requirements:
- Hybrid working model; Monday-Wednesday in office, Thursday/Friday from home.
- Our office locations are at:
- 500 E John Carpenter Fwy, Irving, Tx
- 1010 N University Parks Drive, Waco, Tx
Bring your goals and be enabled to reach them. - Competitive Pay: Commensurate with experience
- Schedule: Full-time, Monday - Friday
- Benefits: Check out our benefits offerings here:
- Neighborly | Benefits Guide
- Financial Benefits: Equity and bonus opportunities
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Brand:
Neighborly - USA Shared Services
