Job details

Work Location

Mississauga

State / Region / Province

Ontario

Country

Canada

Domain

Global Markets

Interest Group

Infosys Limited

Skills

Domain|Sales|Sales Execution

Company

ITL Canada

Requisition ID

135655BR

Job description

Infosys is seeking a Group Manager of Client Services. The Group Manager-Client Services (GMCS) is responsible for all client interfaces within the assigned account scope. The GMCS works to build an account plan and is responsible for client management based on the account plan. Usually, the GMCS handles a single account or part of a large account with a P&L of $100M+.
• Client relationship management and business development: manage client relationships, build a portfolio up to $100M+, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

Required Qualifications :
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 16+ years of experience, with strong sales/relationship management/account management experience.
• Significant business development and project management experience
• Track record of interacting and building relationship with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications :
• MBA degree or foreign equivalent and 14+ years of experience
• Knowledge of industry specific go-to-market solutions
• Good understanding of industry specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.