About the roleThe Group Account Director leads a portfolio of accounts and a team of account leaders, ensuring consistent delivery, strategic excellence, and business growth across the group.
Qualifications- Bachelor's degree required
- 10 or more years of experience in agency or client strategy leadership
- Strong experience managing teams and account portfolios
- Experience working with ecommerce and/or B2B clients is a plus
- Working knowledge of digital marketing channels, including owned media (SEO & GEO), paid media (search, social, and programmatic), Email & SMS, and more.
- Hands-on experience with paid media platforms is strongly preferred
Key ResponsibilitiesPortfolio Leadership- Oversee a group of accounts, ensuring consistent performance and delivery
- Drive strategic alignment and quality across all accounts
Team Leadership & Development- Lead, mentor, and develop Account Directors and senior team members
- Build a high-performing, accountable team culture
Business Growth & Performance- Drive revenue growth and retention across the portfolio
- Identify opportunities to expand services and increase client value
Operational Strategy- Improve processes and systems to enhance efficiency and scalability
- Partner with leadership to align on business priorities
Core Skills & Competencies- Team leadership and coaching
- Portfolio management
- Strategic oversight
- Operational excellence
- Business growth mindset
- Experience with tools and ad platforms, including Google Analytics, Google Ads, Google Search Console, SEMRush, Klaviyo, Meta Ads, ClickUp, etc., is a plus
What Success Looks Like in This RoleYour portfolio performs consistently at a high level, your team is strong and self-sufficient, and your clients see your group as a strategic partner.
