Ground Support Equipment Operations Manager

Worldwide Flight Services$75K — $95K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Prior experience managing maintenance teams in aviation or heavy equipment sectors
  • Strong leadership skills for coaching and developing teams
  • Expertise in troubleshooting electrical and hydraulic systems
  • Proven record in managing maintenance programs effectively
  • Excellent organizational skills for handling multiple priorities
  • Effective verbal and written communication skills
  • Solid computer skills for documentation and reporting

Responsibilities

  • Lead daily operations of maintenance technicians and mechanics
  • Ensure adherence to maintenance procedures and safety standards
  • Coordinate scheduled and unscheduled maintenance activities
  • Diagnose issues in mechanical, electrical, hydraulic, HVAC, and pneumatic systems
  • Inspect and repair components to OEM specifications
  • Document and complete maintenance records and compliance reports
  • Promote adherence to environmental and safety regulations

Benefits

  • Access to pay through the DailyPay app
  • On-the-spot awards for top performers
  • Multiple medical care options for employees
  • Travel discounts and pet insurance through WFS Employee Extras
  • Wellness programs to support a healthy lifestyle
  • 401k program to invest in your future
  • Opportunities for internal mobility and career growth
Full Job Description
Job Summary

The Ground Support Equipment Operations Manager will lead the day-to-day oversight of maintenance operations supporting ground support equipment in a fast-paced airport environment in Seattle. This role is responsible for ensuring operational readiness, safety compliance, and the effective management of a team of mechanics and technicians supporting critical equipment.

Responsibilities

  • Provide daily leadership and oversight of on-site maintenance technicians and mechanics
  • Ensure compliance with all company maintenance procedures, safety standards, and regulatory requirements
  • Coordinate and oversee scheduled, preventative, and unscheduled maintenance activities across GSE assets
  • Troubleshoot and diagnose mechanical, electrical, hydraulic, HVAC, and pneumatic system issues
  • Inspect, repair, and overhaul components to meet OEM specifications
  • Ensure proper documentation and completion of all maintenance records and compliance reporting
  • Maintain strict adherence to all environmental, health, and safety regulations (including OSHA and EPA standards)
  • Serve as a key point of contact for internal stakeholders and external customers
  • Mentor, train, and develop maintenance personnel to improve performance and retention
  • Drive operational efficiency and continuous improvement across maintenance processes


Qualifications & Experience

  • Prior experience managing maintenance teams within aviation, ground support equipment, or heavy equipment environments (e.g., crane, oil & gas, mining, rail, maritime)
  • Strong leadership experience with the ability to manage, coach, and develop teams
  • Advanced troubleshooting expertise across electrical and hydraulic systems
  • Proven ability to manage preventative and corrective maintenance programs
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
  • Effective communication skills, both verbal and written, with the ability to interact with customers and stakeholders
  • Solid computer skills with experience completing internal systems documentation and customer reporting


Preferred Skills

  • Prior experience managing maintenance teams within aviation, ground support equipment, or heavy equipment environments (e.g., crane, oil & gas, mining, rail, maritime)
  • Strong leadership experience with the ability to manage, coach, and develop teams
  • Advanced troubleshooting expertise across electrical and hydraulic systems
  • Proven ability to manage preventative and corrective maintenance programs
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
  • Effective communication skills, both verbal and written, with the ability to interact with customers and stakeholders
  • Solid computer skills with experience completing internal systems documentation and customer reporting


Physical Requirements/Working Conditions

  • Work is performed in an airport operations environment, including outdoor ramp areas and maintenance facilities
  • Regular exposure to heavy machinery, moving equipment, noise, and varying weather conditions
  • Requires standing, walking, bending, and lifting in a physically active environment
  • Must be comfortable working around aircraft and ground support equipment
  • Schedule may include weekends, holidays, and split days off based on operational needs


Perks & Benefits

  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Want to invest in your future? 401k program offered!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!


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