The Global Patient Safety (GPS) Quality Management Manager is responsible for the operational implementation of the Pharmacovigilance (PV) Quality Management System (QMS) in a consistent, effective and efficient way within the Global Patient Safety functional area. Additionally the role will provide pharmacovigilance (PV) oversight for the management and operational maintenance of third-party contractual obligations.

• This position will also:
  
  • Drive the growth of the GPS Quality Management function.
  • Drive & Implement the Comprehensive Training Program.
  • Manage GPS Procedural Document activities
  • Actively participate in and coordinate GPS Audit & Inspection Readiness, Support & Management.
  • Drive GPS Continuous Improvement (Issue Management, Process improvement, KPI development).

ROLES AND RESPONSIBILITIES

GPV internal Audit program and Inspection activities:

• Coordinate and manage GVP Audit & Inspection activities
• Actively engage in internal global GVP audit program and inspection readiness activities in collaboration with the argenx Quality functional area.
• Prepare GPS team members on inspection readiness activities.
• Ensure appropriate documents are readily retrievable to use during an Inspection (GPS inspection slides, CVs, JDs, PVAs are contact information is updated and readily available).
• Support the coordination and preparation of GPS responses to audit &inspection findings.

Deviation & Corrective and Preventive Action (CAPA) activities:

• Assess GPS issue management trends and develop / implement actions plans to mitigate systemic causes.
• Identify internal deviations and lead GPS team in determining corrective and preventive actions.
• Guide the GPS team to determine root cause of issue to avoid recurrence.
• In collaboration with the argenx Quality functional area, lead the implementation of corrective or preventive actions.

Training, Procedural Document, & Record Management activities:

• Develop and implement the Pharmacovigilance training program.
• Develop, expand, and deliver the pharmacovigilance training program (procedural documents, inspection readiness, refresher training, etc).
• Work closely with key stakeholders to support and/or implement pharmacovigilance training across the organization.
• Coordinate the monitoring, maintaining, re-evaluating and updating the GPS training curricula
• Provide training to relevant argenx employees and 3rd parties (when applicable)
• Manage GPS Procedural Document activities including contributing, developing, reviewing, and continually improving GPS processes & procedures.

• Proactively engage in cross functional Procedural Document activities/forums to determine relevance to GPS and assure appropriate GPS input and review are provided.
• Support document control through use of Veeva System.

Operational management and maintenance of PV contractual obligations/ Pharmacovigilance Agreements (PVAs) between argenx and 3rd parties:

• Represent the GPS Team in the assessment of vendor services outside of GPS that may have an impact on Pharmacovigilance.
• Manage and oversee the process of incorporating appropriate language into contractual agreements to clarify safety reporting expectations based on the scope of services provided and/or development, approval, execution, maintenance, and termination (when applicable) of PVAs.
• In collaboration with relevant GPS stakeholders:
  
  • Drive relevant planning, execution, and governance of PV contractual obligations in partnership with legal and appropriate GPS staff.
  • Act as responsible for alignment with Business Development, and participate in due diligence efforts.
• Resolve vendor questions and escalate issues to relevant GPS staff as appropriate.

GPS Performance & Compliance activities

• Coordinate development & subsequent evaluation of Key Performance Indicators and adapt them to reflect the evolving business needs.
• Monitor compliance to 3rd party contractual obligations/PVAs and determine if there are gaps or non-conformities and report appropriately into GPS staff
• Liaise with the QA Department regarding GPS quality & compliance requirements/deliverables.
• Monitor the status of and compliance with GPS Standard Operating Procedures (SOPs) and other controlled documents.
• Coordinate the development and compliance monitoring of the pharmacovigilance agreements (PVAs), Safety Data Exchange Agreements (SDEAs) and other agreements as applicable with business partners

Other Activities:

• Perform other tasks and duties as assigned by line manager or GPS Leadership

SKILLS AND COMPETENCIES

• Excellent planning and organizational skills.
• Excellent oral and written communication skills.
• Ability to work in global environment.
• Solution oriented with ability to prioritize and work independently.
• Excellent presentation skills with the ability to communicate complex issues clearly.
• Demonstrated ability to author and contribute to procedural documents.
• Ability to motivate, influence, and collaborate with multidisciplinary teams.
• Professional level computer skills, including proficiency with tracking systems, presentation software.
• Fluency in written and spoken English.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• At least Bachelor's degree in pharmacy, nursing, healthcare or other life-science or technical field or country equivalent combination of education and experience
• At least 7 years of experience in the pharmaceutical/biotech industry with at least 5 years in relevant pharmacovigilance/drug safety field
• Proven track record of establishing or managing pharmacovigilance quality systems, processes and teams
• Robust experience with preparing for, hosting and responding to audits and regulatory inspections globally
• Solid working knowledge of relevant pharmacovigilance regulatory requirements and guidance documents (including Europe, US, Japan)
• Expert knowledge of GXP quality and compliance requirements, processes and measures.

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For applicants in the United States: The annual base salary hiring range for this position is $128,000.00 - $176,000.00 USD. This range reflects our good faith estimate at the time of posting. Individual compensation is determined using objective, inclusive, and job-related criteria such as relevant experience, skills, demonstrated competencies and internal equity. This means actual pay may differ from the posted range when justified by these factors. Because market conditions evolve, pay ranges are reviewed regularly and may be adjusted to remain aligned with external benchmarks.

This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. It also includes a comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines.