Apple

Governance & Operations Lead, Infrastructure & Planning

Apple$130K — $180K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BS in Computer Science, Data Science, Computer Engineering, or equivalent practical experience
  • 5+ years in governance/operations, data engineering, analytics engineering, or technical program management
  • Organized and process-oriented, capable of owning critical operational systems
  • Strong cross-functional collaboration skills with engineers, managers, and leaders
  • Proven experience in designing and operating complex systems from the ground up
  • AI-fluent with a capacity to adapt to evolving AI workflows
  • Experience managing SRE and hierarchical technical support systems

Responsibilities

  • Own daily operations of architected systems with a scalable support model
  • Evolve governance tooling and ensure accurate capture of compute resource data
  • Bridge coverage gaps as ML ecosystem expands across hardware and workloads
  • Maintain analytical layer in partnership with Data & Analytics Lead
  • Identify operational bottlenecks and build financial models to inform leadership
  • Deliver data-driven analytics optimizing foundation models and workloads
  • Design governance processes and automated operations tailored to Apple-scale ML demands

Benefits

  • Opportunity to build a world-class operations team from the ground up
  • Engage in work that significantly impacts Apple's financial results
  • Collaborate with cross-functional teams including engineering and analytics
  • Influence executive decisions on ML compute strategy and allocation
  • Work within a high-leverage team environment driving impactful decisions
Full Job Description
We are seeking a founding Operations Lead with a passion for ML compute lifecycle management to build and own our governance and operations function. This is a ground-up opportunity to develop the roadmap and build a world-class, high level operations team. You will partner closely with tools and analytics leads to define the governance systems, telemetry frameworks, utilization dashboards, and analytical models that give PACE and Apple's ML leadership a clear, continuously updated picture of how compute is being used. Success for this role means zero project slips due to process, platform, or mis-prioritization. Mastery of this role means establishing and tracking key productivity metrics and proactively solving problems to keep those metrics consistently high. Your work will power core ML analytics both for internal development and inference serving. Most operations roles involve endless runbooks. This role is for someone who is also an engineer and artist at heart. Your operations work will empower a high-leverage team to drive decisions that have a significant impact on Apple's financial results. - Own the daily operations of the systems you architect. You will design and oversee a scalable hub-and-spoke support model, spanning cross-functional tier-1 on-call teams, tier-2 team leads, and a dedicated tier-3 engineering escalation group that you will build and manage. - Own and evolve PACE's governance tooling and related systems, ensuring that compute resource requests, allocations, and utilization data are accurately captured to support rapid, at-scale analysis. - Bridge coverage gaps as Apple's ML ecosystem expands to new hardware (GPUs, TPUs, and custom silicon) and workloads (inference, on-device), balancing power, performance, cost, and compatibility. - Partner with the Data & Analytics Lead to maintain the analytical layer, building the dashboards, reports, and automated alerts that surface efficiency opportunities and track infrastructure savings. - Identify system anomalies and operational bottlenecks that degrade utilization and drive up costs, building financial impact models that translate technical metrics into actionable insights for leadership. - Partner with Apple's ML engineering teams, delivering data-driven analytics to optimize the foundation models, inference workloads, and platform tooling that rely on your data for success. - Design robust governance processes and automated operations engineered specifically to meet Apple-scale ML demands. - Partner to produce strategic analyses that inform executive decisions on ML compute investment, allocation, and strategy, directly influencing Apple's ML growth and feature development. BS in Computer Science, Data Science, Computer Engineering, or equivalent practical experience 5+ years in a governance/operations role, data engineering, analytics engineering, technical program management, or in a large-scale compute or cloud environment Organized, process-oriented, and comfortable owning operational systems other people depend on daily Strong cross-functional experience working with capable engineers, managers, EPMs, and leaders Proven experience designing and operating complex systems and processes from the ground up AI-fluent and capable of quickly adapting to AI workflows and empowerment Direct experience managing SRE and hierarchical technical support systems SQL and experience building analytical dashboards or data products (Tableau, Looker, Grafana, or similar) Experience designing data models or telemetry schemas for infrastructure, capacity, or utilization data Ability to translate raw technical metrics into clear business narratives for both engineers and executives Experience with Python for data analysis (pandas, notebooks) or lightweight pipeline development Familiarity with ML training infrastructure concepts: GPU utilization, training throughput, and scheduling efficiency mean, even if you have not optimized them directly Prior experience in FinOps, capacity planning, cloud cost management, or IT governance Experience building or operating data analytics systems Background in automated alerting or anomaly detection for infrastructure metrics

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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