What you'll do

We're hiring a Head of Business Operations to join SnapMagic's leadership team and help drive both strategy and execution across the company.

This is a leadership, hands-on builder role for someone who can move fluidly between company-level strategy and detailed execution, and who naturally looks for ways to use AI, automation, and systems to multiply output. You will partner closely with the CEO and functional leaders to turn priorities into clear plans, operating systems, automated workflows, and consistent follow-through.

Your mission is simple: help turn SnapMagic's momentum into a scalable operating machine. You will own clarity, cadence, and follow-through across the company, whether that means improving internal operations, sharpening GTM execution, strengthening recruiting operations, or building the systems that make execution repeatable.

You will work closely with the CEO and functional leads as a trusted partner in both decision-making and execution. Your scope will span business operations, GTM strategy, recruiting operations, internal systems, company planning, and cross-functional execution.

This role is ideal for someone who enjoys the full operating loop: diagnosing ambiguous problems, creating the plan, rolling up their sleeves to implement it, and then turning it into a repeatable system. It will include plenty of rinse/wash/repeat operating discipline, but that work is the doorway into the most strategic parts of the company: launching new products, improving 01 GTM motions, scaling customer and partner operations, and helping the leadership team turn ambitious ideas into repeatable execution.

Your role is not to do everything yourself. Your role is to design the systems, automations, AI workflows, tools, and vendor leverage that allow execution to scale without heroics.

You will:

• Partner with the CEO and leadership team on strategic priorities across business operations, GTM execution, recruiting, internal systems, and company planning
• Identify repetitive, manual, or coordination-heavy work and replace it with better systems, automation, AI workflows, or vendor leverage
• Turn ambiguous business problems into clear plans, owners, timelines, and measurable outcomes
• Run and continuously improve the company's weekly, monthly, and quarterly operating rhythms with discipline and consistency
• Design trigger-based workflows and automation so execution does not rely on memory, meetings, or manual follow-up
• As SnapMagic evolves into an AI-native company, you will be expected to actively identify, define, build, and improve AI-enabled workflows that multiply team leverage
• Own recruiting operations, onboarding, and key internal workflows that help the team run smoothly.
• Maintain clean, reliable systems across HubSpot, financial tooling, documentation, and internal workflows
• Help drive GTM operating cadence, including pipeline hygiene, customer follow-through, reporting, and cross-functional execution
• Design, automate, and improve processes - while ensuring things work accurately before they are automated
• Design systems that reduce coordination overhead and multiply team leverage
• Partner on strategic company initiatives, including new product launches, 01 GTM motions, AI-native operating workflows, and cross-functional execution priorities

Your bar is simple and high: the company operates with clarity, reliability, and momentum. This role is deeply satisfying for someone who wants real leadership ownership and proximity to the most strategic parts of the business, while also enjoying the rinse/wash/repeat work of making processes cleaner, tighter, more automated, and more reliable. In an AI-native company, we believe how we operate becomes part of our product advantage and core company IP. At SnapMagic, strong operations and AI-native execution are not back-office support. They are a competitive advantage.

How we work

• In office: Monday, Wednesday, Friday
• Remote: Tuesday, Thursday

What we offer

• Competitive salary and meaningful equity
• Medical, dental, and vision insurance
• 401(k) (non-matching)
• Commuter benefits
• Catered lunches on in-office days
• A collaborative, low-ego, fast-moving, results-driven team

This role is for someone who:

• Has owned operations, business operations, revenue operations, or company planning at a seed, Series A, or similarly fast-moving startup
• Has built or meaningfully implemented automations, AI workflows, agents, or no-code/low-code systems in a real operating environment
• Can operate as a true leadership partner while staying close to the details
• Thinks strategically, but does not need a large team or perfect instructions to execute
• Thinks in systems and precision, ensuring details are reliable without losing the bigger picture.
• Asks incisive questions that accelerate execution and improve decisions
• Gets satisfaction from things working cleanly and repeatedly
• Is calm under pressure and steady in high-responsibility environments
• Holds themselves to a high standard of reliability and follow-through
• Values action over commentary and ownership over proximity
• Can switch between high-level planning and hands-on implementation seamlessly
• Is excited by both sides of early-stage operations: the strategic work of shaping company priorities and the operational discipline of making execution repeatable