Google

Google Workspace Customer Engineer, Mid-Market Enterprise, Google Cloud

Google$127K — $184K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience
  • 6 years of experience with cloud-native architecture in a customer-facing or support role
  • Experience with power applications and productivity software
  • Experience engaging with technical stakeholders or executive leaders
  • Ability to travel up to 50% of the time

Responsibilities

  • Identify and qualify business opportunities and develop strategies to resolve technical objections
  • Support technical relationships through product briefings and proof-of-concept work
  • Architect solutions leveraging Google Workspace and Gemini Enterprise
  • Educate partners on using agentic capabilities and third-party integrations
  • Lead discussions connecting business goals to technical decisions

Benefits

  • Health, dental, vision, life, and disability insurance
  • 401(k) with company match
  • 20 days of vacation annually
  • 40 hours sick time per year (increased to 69 hours for Seattle)
  • 28-30 weeks maternity leave
  • 18 weeks baby bonding leave
  • 13 paid holidays per year
Full Job Description
info_outline
X In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
  • Maternity Leave (Short-Term Disability Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Seattle, WA, USA; Atlanta, GA, USA; Chicago, IL, USA; Sunnyvale, CA, USA; Washington D.C., DC, USA; Austin, TX, USA; New York, NY, USA.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud-native architecture in a customer-facing or support role.
  • Experience working on power applications and productivity software.
  • Experience engaging with, or presenting to, technical stakeholders or executive leaders.
  • Ability to travel up to 50% of the time.

Preferred qualifications:
  • Bachelor's degree in Computer Science, AI-related technical field, or equivalent practical experience.
  • Experience in technical cloud ecosystems on enterprise productivity solutions and with related solutions (e.g., Messaging, Productivity applications, Identity Management, Endpoint Management).
  • Experience in designing, building, or implementing agentic AI solutions to automate business processes.
  • Knowledge of Agentic AI platforms (including Gemini Enterprise), its features, engaged differentiation, and the integration of enterprise-wide data sources and third-party connectors.


About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Google Workspace Customer Engineer (CE), you will partner with Sales teams to differentiate Google Workspace and Gemini Enterprise to our customers. You will serve as the customer's primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Workspace and agentic workplace transformation. You will have excellent technical, communication and organizational skills.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $127000 - $184000 (USD) 42.86% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities
  • Work on identifying and qualifying business opportunities, key customer technical objections, and developing strategy to resolve technical blockers.
  • Share Google Workspace expertise to support the technical relationship with Google's customers and partners, including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Workspace. Take responsibility for the technical aspect of RFPs/RFIs.
  • Architect solutions that leverage Google Workspace and Gemini Enterprise to automate complex, end-to-end customer workflows. Recommend integration strategies, enterprise architectures, platforms, and application infrastructure needed to successfully implement a complete solution using best practices on Google Workspace.
  • Educate partners and customers on leveraging agentic capabilities using Google Workspace and Gemini Enterprise including integrations with third-party data sources.
  • Lead discussions that connect business goals to technical decisions.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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