Tata Consultancy Services

Google Cx CCaaS

Tata Consultancy Services • $100K — $150K *
Phoenix, AZ 85032In-Person
Enterprise Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8+ years of experience in relevant technical roles.
  • Proficient in written communication and documentation.
  • Strong understanding of cloud security architecture, Encryption, and OAuth.
  • Ability to identify and implement continuous improvement opportunities.
  • Exceptional leadership and communication skills for team collaboration.

Responsibilities

  • Script and automate processes to enhance operational efficiency.
  • Utilize ServiceNow for catalog and workflow management.
  • Implement scripting using GitHub, PowerShell, and Python.
  • Oversee SQL server management and API integration tasks.

Benefits

  • Discretionary annual incentive program.
  • Comprehensive medical, dental, and vision coverage.
  • Maternal and parental leave support.
  • Insurance options including auto, home, and identity theft protection.
  • Convenience benefits such as commuter assistance.
  • Professional growth support through certification and training reimbursement.
  • Paid time off including vacation, sick leave, and holidays.
  • Legal and financial assistance, 401K plan, and performance bonuses.
Full Job Description
Role - Google Cx CCaaS

Experience Required - 8+ Years

Must Have Technical/Functional Skills
• Great written communication and documentation abilities
• Strong understanding of cloud security architecture and Encryption and OAuth.
• Looks proactively beyond the obvious for continuous improvement opportunities.
• Leadership and communication: lead teams and collaborate with stakeholders, so strong leadership and communication skills are essential.
• Excellent communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike

Roles & Responsibilities
• Should be able to script and automate processes.
• ServiceNow catalogue and workflow experience will be good to have.
• GitHub, PowerShell and Python scripting, SQL server, API integration

Base Salary Range : $100,000 to $150,000 Per Annum

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
Size
469,261 employees
Industry
Information Technology
* Ladders Estimates

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