Global Sr. Marketing Manager

iHerb, LLC

$115K — $150K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of marketing experience, especially in health & wellness e-commerce
  • Proven track record managing integrated, multi-channel marketing campaigns
  • Experience collaborating with merchandising and product teams
  • In-depth knowledge of e-commerce marketing tactics
  • Strong communication skills for global stakeholder alignment
  • Excellent project and organizational management abilities
  • Data-driven decision-making skills with performance metrics
  • Familiarity with health marketing regulations is a plus

Responsibilities

  • Manage the annual marketing calendar aligned with health and wellness events
  • Collaborate with merchandising to develop targeted marketing plans
  • Ensure cohesive campaign execution across global and regional teams
  • Lead comprehensive campaign planning across digital channels
  • Coordinate timelines and deliverables with cross-functional teams
  • Analyze campaign performance and utilize data for future strategies
  • Ensure compliance with branding and regulatory standards
  • Identify process improvements to enhance marketing operations

Benefits

  • Flexible working hours
  • Collaborative team environment
  • Opportunities for professional development
  • Access to health and wellness resources
  • Employee discounts on products
Full Job Description
Job Summary:

We are seeking a strategic and execution-driven Senior Marketing Manager to lead the development and orchestration of our annual marketing calendar within a fast-growing health and wellness e-commerce environment. This role will be responsible for translating business priorities into integrated, customer-centric campaigns that drive engagement, conversion, and long-term loyalty.

You will partner closely with merchandising, global channel teams, and regional marketing teams to bring key health and wellness initiatives to life - ensuring seamless execution across all digital touchpoints. The ideal candidate is highly collaborative, detail-oriented, and an exceptional communicator who can navigate complexity and align diverse stakeholders.

Key Responsibilities:
  • Own and manage the annual marketing calendar, aligning with key health and wellness moments, product launches, seasonal campaigns, and promotional events
  • Partner with merchandising teams to identify category priorities (e.g., supplements, beauty, sports nutrition, wellness essentials) and translate them into compelling marketing plans
  • Collaborate with global channel teams (e.g., paid media, CRM/email, social, affiliates, on-site) and regional marketing teams to ensure cohesive campaign execution
  • Lead integrated campaign planning and execution across all digital channels, ensuring consistency in messaging and a seamless customer experience
  • Act as the central point of coordination across cross-functional teams, managing timelines, dependencies, and deliverables to ensure flawless execution
  • Partner with Business Intelligence to monitor and analyze campaign performance, using data and insights to optimize future marketing initiatives
  • Ensure marketing initiatives are aligned with brand standards, regulatory considerations, and customer trust expectations within the health and wellness space
  • Identify opportunities to improve processes, enhance cross-team collaboration, and scale marketing operations effectively


Success Metrics:
  • A well-structured, proactive marketing calendar that is clearly aligned with business priorities and consistently delivered on time
  • Seamless execution of integrated campaigns across all channels, with minimal friction between global and regional teams
  • Strong cross-functional alignment, with merchandising, channel, and regional teams operating with clarity on priorities and timelines
  • Measurable improvements in campaign performance, including engagement, conversion, and revenue contribution
  • Increased efficiency in marketing processes, with streamlined workflows and improved speed-to-market
  • Consistent, high-quality customer experiences across all touchpoints that build trust and loyalty in the health and wellness space


Required Qualifications:
  • 10+ years of experience in marketing, preferably within health & wellness e-commerce with a strong focus on campaign planning, integrated marketing, or program management
  • Strong experience managing integrated, multi-channel marketing campaigns in a fast-paced digital environment
  • Proven ability to partner cross-functionally with merchandising, product, and regional teams
  • Deep understanding of e-commerce marketing levers, including promotions, lifecycle marketing, and digital channels
  • Exceptional communication and stakeholder management skills, with the ability to influence and align teams globally
  • Strong project management and organizational skills, with the ability to manage multiple priorities simultaneously
  • Data-driven mindset with experience using performance metrics to inform decisions
  • Familiarity with regulatory considerations in health and wellness marketing (e.g., claims, compliance) is a plus


Technical & Platform Proficiency:
  • High aptitude and ability to make efficient use of online productivity and communication tools, in our case with the Google Workspace suite and Asana
  • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred


Education Requirements:
  • Bachelor's degree in Marketing, Business, Communications, or a related field required
  • MBA or advanced degree is a plus, but not required


What Success Looks Like:
  • Increased engagement and conversion on health content pages
  • High-performing product bundles and regimen-based experiences
  • Improved customer understanding and trust in health and wellness offerings


Compensation:
The expected salary range for this role is $115,000 - $150,000 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

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