Main purpose of the Global Shipping & Compliance Lead role:

The Global Shipping & Compliance Lead owns the end-to-end outbound shipping of samples and product to REVOLVE Own Brands team and partners around the world - ensuring every shipment leaves with accurate, compliant documentation and arrives without delay. This individual is fluent in both export and import processes, prepares commercial documentation and Harmonized Tariff Schedule (HTS) classifications, manages U.S. Fish & Wildlife (USFWS) and other government-agency requirements, and serves as the primary point of contact with global carriers. They also monitor inbound sample shipments and partner with the corporate Customs & Compliance team in Cerritos on inbound clearance. Leadership of the sample operations function is a core part of this role: the Sample Coordinator will report to this position following an initial ramp-up period - not on day one, but as a defined part of the role from the outset.

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Outbound Shipping & Export Compliance (primary focus)

• Own end-to-end outbound shipping of samples and product to global destinations including the USA, Paris, India, China, and others
• Prepare accurate export documentation, including commercial and proforma invoices, packing lists, and declared/commercial values (escalating value questions to the manager as needed)
• Determine correct HTS classifications, country-of-origin, and applicable trade-program treatment for exported goods
• Prepare and file U.S. Fish & Wildlife (USFWS) declarations and address other government-agency (OGA) requirements for applicable materials (e.g., exotic skins, feathers, shell)
• Manage carrier accounts and relationships (DHL, FedEx, UPS, etc.); generate shipping labels, book shipments, track to delivery, and resolve exceptions
• Ensure each shipment meets the destination country's import and documentation requirements

Inbound Monitoring (in partnership with Cerritos)

• Monitor inbound sample shipments from factories and fabric mills, tracking status through clearance and delivery
• Partner with the corporate Customs & Compliance team in Cerritos on inbound clearance, holds, exams, and escalations
• Maintain awareness of HTS/classification on inbound goods to support accurate records and smooth release

Sample & Loan Logistics

• Coordinate loan pulls with the warehouse to retrieve existing inventory for teams
• Oversee accurate check-in of inbound samples in the PLM system and timely physical distribution to team members (in coordination with the Sample Coordinator)
• Maintain organized records of all commercial and shipping documentation for retention and audit

Team Leadership & Office Operations

• Lead the sample operations function; the Sample Coordinator will report to this role following an initial ramp-up period (not on day one, but as a defined part of the role)
• Train, develop, and oversee the workflow of the Sample Coordinator to ensure accurate check-in, distribution, and shipping support
• Provide general office and operational support, expanding toward broader Office Manager responsibilities over time
• Complete ad hoc requests as directed by management

Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Working knowledge of both the export and import processes
• Proficiency in HTS classification of apparel, footwear, accessories, and related goods
• Hands-on experience preparing export documentation and commercial invoices
• Familiarity with international carrier platforms (DHL, FedEx, UPS) and label/booking workflows
• Excellent organizational skills and attention to detail
• Strong written and verbal communication and customer-service skills
• Efficient, focused, and deadline-driven, with the ability to work independently
• Proactive, self-motivated team player able to lead, train, and develop a direct report

Minimum Qualifications:

• 3-4+ years of experience in logistics, shipping, or import/export operations
• Hands-on experience preparing export documentation (commercial invoices, packing lists, declared values)
• Working knowledge of commercial documents such as the invoice, packing list, and Bill of Lading
• Proficiency in Microsoft Office with the ability to learn new systems

Preferred Qualifications:

• Knowledge of Customs procedures and documentation requirements (import and export)
• Experience classifying goods using the Harmonized Tariff Schedule (HTS)
• Familiarity with U.S. Fish & Wildlife (USFWS) and other government-agency (OGA) requirements
• Experience shipping internationally across multiple regions (Europe, Asia, etc.)
• Experience working with a PLM system
• Knowledge of road, sea, and air freight services and functions
• Prior experience supervising, training, or mentoring others
• Customs brokerage knowledge a plus

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it's what keeps us on our toes and excited to come to work every day.

The following job description contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position perform all of the duties listed, so long as primary responsibilities are consistent with the work as described. Roles and responsibilities can often be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed.