PPG Industries

Global Sales Force Effectiveness Director

PPG Industries$120K — $150K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in sales, commercial excellence, or customer-facing functions within a global organization.
  • Bachelor's Degree required
  • Expertise in CRM platforms (Salesforce preferred), pipeline management, sales operating models, and sales governance.
  • Experience leading large-scale global process, system, and tool deployments with high adoption rates.
  • Fluent in English.

Responsibilities

  • Develop the global SFE strategy aligned with Commercial Excellence priorities.
  • Lead the global SFE organization, including CRM and regional Commercial Excellence teams.
  • Act as the primary liaison between Corporate Commercial Excellence and the Refinish business.
  • Oversee the global Salesforce CRM platform to ensure governance, adoption, data integrity, and enhancement.
  • Establish and govern global pipeline management standards, driving accountability for pipeline health, conversion, and reporting.
  • Define and oversee a global sales operating pace, integrating pipeline reviews, business reviews, and strategic planning processes.
  • Lead global change management initiatives to embed new ways of working and sustain behavioral change.

Benefits

  • In-person work Monday through Thursday with the opportunity for flexible remote work on Fridays.
  • Collaborative environment that accelerates career development.
Full Job Description
As the Global Sales Force Effectiveness Director, you will lead the Sales Force Effectiveness (SFE)strategy, operating model, and execution for the Refinish business. You will lead CRM governance, pipeline management, sales operating pace, and Commercial Excellence deployment, ensuring adoption and execution across all regions. As the global SFE leader, you will provide strategic direction, governance, and oversight while helping regional teams improve daily execution. Your focus is on improving commercial agility, sales productivity, and profitable growth through disciplined use of data and tools.
Key Responsibilities
  • Develop the global SFE strategy aligned with Commercial Excellence priorities.
  • Lead the global SFE organization, including CRM and regional Commercial Excellence teams.
  • Be the primary liaison between Corporate Commercial Excellence and the Refinish business.
  • Oversee the global Salesforce CRM platform, ensuring governance, adoption, data integrity, and enhancement in partnership with IT and corporate teams.
  • Establish and govern global pipeline management standards, driving accountability for pipeline health, conversion, and reporting.
  • Define and oversee a global sales operating pace, integrating pipeline reviews, business reviews, and strategic planning processes.
  • Ensure successful deployment and adoption of Commercial Excellence tools and processes across regions.
  • Lead global change management initiatives to embed new ways of working and sustain behavioral change.
  • Define and report on important SFE metrics, including CRM adoption, pipeline quality, and operating pace adherence.
  • Provide relevant insights and analytics to sales and business leaders to support data-driven decision-making and continuous improvement.
Qualifications
  • 8+ years in sales, commercial excellence, or customer-facing functions within a global organization.
  • Bachelor's Degree required
  • Expertise in CRM platforms (Salesforce preferred), pipeline management, sales operating models, and sales governance.
  • Experience leading large-scale global process, system, and tool deployments with high adoption rates.
  • Fluent in English.


How we work: At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location.

About PPG Industries

PPG Industrial Coatings is a global supplier of paints, coatings, optical products, and building materials. They have been pioneering in complete solutions focused on technology and quality in the industrial market.

PPG Industries Careers

Join the vibrant team at PPG Industries, a leader in diversified coatings and specialty materials, where innovation thrives and career growth is fostered. At PPG Industries, we are committed to providing a dynamic work environment that encourages professional development and leadership.

Work You’ll Do

At PPG Industries, your work will directly contribute to the company's mission of protecting and beautifying the world. As part of our team, you will use your skills to advance coating technologies, collaborate on industry-leading projects, and help customers navigate their challenges in new and innovative ways.

Join Our Market-Leading Team

Become a part of a company where diversity and inclusion fuel our success. PPG Industries is home to a global team of professionals dedicated to operational excellence and innovative solutions. Here, you can lead in the marketplace by leveraging our industry expertise and global reach.

Innovative Work

Engage in work that makes a difference. PPG Industries is at the forefront of developing sustainable solutions that customers depend on to enhance their products and protect the environment. Our commitment to innovation is evident in every layer of our business, from research and development to marketing and sales.

Career Development

Future-proof your career at PPG Industries. We offer a wealth of job opportunities and paths to advancement, supported by comprehensive training and diversity programs. Whether you're seeking an internship, an entry-level position, or a leadership role, PPG provides the resources and support to help you succeed.

Be Part of a Great Team

Our culture is built on collaboration and respect, with a focus on achieving collective goals. At PPG Industries, you’ll work alongside talented individuals who share your passion for excellence and innovation. Together, we drive the industry forward, making an impact on a global scale.

Explore Job Opportunities

PPG Industries is hiring! Explore open positions that match your skills and interests. We look for passionate, curious, and solution-driven team players. From internships to full-time roles, each position offers a chance to thrive in a nurturing environment.

Stay Connected

Keep up to date with the latest career tips, industry insights, and company news—all from the people who work at PPG Industries. Personalize your experience by subscribing to job alert emails, tailored to your preferences and professional goals.

Networking and Professional Growth

Take advantage of PPG’s extensive networking opportunities. Connect with leaders and peers within the company through various platforms and events. Enhance your resume, prepare for your next interview, and build relationships that could shape the future of your career. At PPG Industries, we don’t just offer jobs—we offer careers filled with growth, support, and endless possibilities. Join us and be part of a company that values innovation, leadership, and a diverse and inclusive workplace.
Learn more about PPG Industries
Size
49,300 employees
Market Cap
$29.5 billion
Industry
Net Income
$1 billion
Founded
1983
5 Year Trend
+3.3%
Revenue
$13.8 billion
NASDAQ

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