National Grid

Global Recruitment Operations Manager

National Grid • $146K — $171K *
Staffing
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Significant experience in recruitment operations, HR operations, governance, analytics, or business management.
  • Strong knowledge of recruitment governance, reporting, compliance, and operational best practices.
  • Experience leading risk, audit, assurance, or policy-based activities.
  • Proven track record in developing and managing reporting, analytics, and performance frameworks.
  • Strong commercial and financial acumen, including budget and supplier management.
  • Experience supporting large-scale transformation programs and organizational change.
  • Ability to translate complex data into meaningful insights and executive-level recommendations.

Responsibilities

  • Translate recruitment strategy into actionable programs and operational capabilities.
  • Enable successful delivery and sustainable adoption of strategic change across the recruitment function.
  • Lead data reporting and insights for recruitment operations.
  • Develop performance measures, KPI reporting, and executive dashboards for informed decision-making.
  • Champion data quality and continuous improvement of business intelligence capabilities.
  • Oversee budget, headcount, and resource planning processes for recruitment.
  • Partner with Legal, Ethics, Compliance, Risk, and Audit teams to manage recruitment-related risks.

Benefits

  • Career path with advancement opportunities within and across bands.
  • Internal candidates assessed against minimum qualifications and individual experience.
Full Job Description
Global Recruitment Operations Manager

Job Purpose

As the Global Recruitment Operations Manager, you'll act as the governance, performance and business management lead for the Recruitment function, enabling the successful delivery of strategic priorities across a complex global organisation.

Key Accountabilities

  • Translate recruitment strategy into actionable programmes and operational capabilities.
  • Enable successful delivery and sustainable adoption of strategic change across the recruitment function.
  • Lead Data Reporting and Insights
  • Own the recruitment reporting and analytics framework across the UK and US.
  • Develop performance measures, KPI reporting and executive dashboards that drive informed decision-making.
  • Champion data quality, reporting governance and continuous improvement of business intelligence capabilities
  • Provide leadership teams with meaningful insights, recommendations and decision support.
  • Oversee budget, headcount and resource planning processes
  • Lead recruitment governance and assurance activities across multiple jurisdictions.
  • Maintain controls and compliance frameworks that meet legal, regulatory and organisational requirements.
  • Partner with Legal, Ethics, Compliance, Risk and Audit teams to manage recruitment-related risks effectively.
  • Coordinate recruitment-related audits, regulatory submissions and compliance reporting.
  • Ensure reporting requirements, control evidence and assurance activities are delivered accurately and on time
  • Lead the development and implementation of global recruitment policies and practices.
  • Oversee recruitment supplier governance and vendor performance.
  • Partner with Procurement and Finance to drive value, efficiency and cost optimisation
  • Provide governance and commercial support across recruitment projects and transformation initiatives.
  • Work closely with project and change teams to track delivery, benefits and outcomes.


Qualifications

  • Significant experience in recruitment operations, HR operations, governance, analytics, business management or a related field.
  • Strong knowledge of recruitment governance, reporting, compliance and operational best practice
  • Experience leading risk, audit, assurance or policy-based activities.
  • A proven track record of developing and managing reporting, analytics and performance frameworks.
  • Strong commercial and financial acumen, including budget, supplier and contract management.
  • Experience supporting large-scale transformation programmes, organisational change and operating model implementation.
  • The ability to translate complex data into meaningful insight and executive-level recommendations.
  • Experience working within large, complex and ideally global organisations.
  • Equivalent experience in recruitment operations, governance, compliance, analytics or business management will also be considered


Salary

Brooklyn ; $146k - $171k a year

Waltham ; $136k - $160k a year

Syracuse ; $121k - $142k a year

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

Please ensure you meet eligibility requirements for internal and lateral moves in line with the Global Recruitment and Hiring Policy.

About National Grid

National Grid plc is a British multinational electricity and gas utility company headquartered in London, United Kingdom. Its principal activities are in the United Kingdom (where it owns and operates electricity and gas transmission networks) and in the Northeastern United States (where as well as operating transmission networks, the company is a producer and supplier of electricity and gas). National Grid has a primary listing on the London Stock Exchange, and is a constituent of the FTSE 100 Index. It had a market capitalisation of approximately £31.4 billion as of 23 September 2021, the 26th-largest of any company with a primary listing on the London Stock Exchange.
Learn more about National Grid
Size
23,500 employees
Market Cap
$44 billion
Industry
Net Income
$1.4 billion
5 Year Trend
+4%
Revenue
$14.7 billion

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