Equinix

Global Process Owner - Partner Operations

Equinix$136K — $204K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in GTM Transformation or similar operations in tech/B2B environments
  • Demonstrated ability to design and implement partner-led go-to-market processes
  • Proven leader in cross-functional transformation initiatives
  • Strong understanding of integrations within the Lead-to-Cash lifecycle
  • Exceptional communication and collaboration skills across various teams

Responsibilities

  • Partner with leadership to identify and prioritize high-impact partner process improvements
  • Define scalable operating models for partner-led operations
  • Develop lightweight business cases for prioritization decisions
  • Lead design and documentation of global partner lifecycle process standards
  • Establish governance structures for consistent process adoption
  • Execute prioritized initiatives in collaboration with multiple departments
  • Act as a trusted advisor on partner process effectiveness

Benefits

  • Employee Assistance Program available to all employees
  • Insurance options for health, life, and disability
  • Contributions to retirement plans for financial future
  • Accrued Paid Time Off (PTO) and paid holidays
  • Healthcare coverage in Canada that complements provincial systems
  • Various vacation and personal time options
Full Job Description
Job Summary

Leverages data and technology to support the sales organization, diagnose issues, and design solutions.

Responsibilities

GTM Process Transformation
  • Partners with Partner Sales, Channel, Alliances, Marketing, Commercial, and CRO leadership to identify and prioritize high-impact partner process improvements aligned to revenue objectives
  • Helps define and refine scalable operating models across partner-led motions including partner sourcing, co-sell, deal registration, partner opportunity management, and partner renewals
  • Develops lightweight business cases and ROI assessments to inform prioritization decisions
  • Collaborates cross-functionally to translate strategic initiatives into clear process, policy, and system requirements


Process Design & Governance
  • Leads design and documentation of global process standards across key partner lifecycle domains (e.g., partner onboarding, partner lead management, deal registration, co-sell motions, attribution, incentive management, and partner renewals)
  • Defines roles, responsibilities, stage criteria, and handoffs across Partner, Sales, Marketing, Commercial, and Operations teams
  • Establishes governance structures and ensures consistent global adoption of standardized partner processes
  • Drives continuous improvement by identifying breakdowns, root causes, and opportunities for simplification


Program Execution & Change Enablement
  • Partners with Partner Sales, Marketing, Commercial, Finance, Legal, and Technology teams to execute prioritized initiatives
  • Translates business needs into actionable requirements and collaborates with digital/technology teams through implementation
  • Supports rollout of new partner programs, processes, and capabilities while ensuring alignment with enablement and communication plans
  • Measures impact of changes using defined success metrics and drives iterative refinement


Cross-Functional Collaboration
  • Acts as a trusted advisor to Partner and CRO leaders on partner process effectiveness, scalability, and growth opportunities
  • Works closely with CRO and Technology teams to ensure process, policy, and system alignment
  • Considers up- and downstream impacts of process changes across the partner ecosystem and customer lifecycle


Qualifications

Preferred Qualifications
  • 10+ years of experience in GTM Transformation, Partner Operations, Channel Operations, Revenue Operations, Commercial Operations, or similar functions within a technology or B2B enterprise environment
  • Experience designing and operationalizing partner-led go-to-market processes, including partner onboarding, lead management, deal registration, co-sell motions, partner attribution, and partner opportunity management
  • Proven track record leading cross-functional transformation initiatives and establishing scalable operating models across Partner, Sales, Marketing, Commercial, and Technology organizations
  • Strong understanding of how partner motions integrate with the broader Lead-to-Cash lifecycle, including lead routing, opportunity management, forecasting, renewals, and revenue attribution


The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual

United States - Tampa Office TAO : 136,000 - 204,000 USD / Annual

Canada - Toronto Office TRO : 131,000 - 181,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

We use artificial intelligence in our hiring process. Learn more here
This posting is a new position within our organization.

About Equinix

Equinix is an internet company that provides data center services for companies, businesses, and organizations. It offers a software application platform designed for digital businesses that help its users to connect to their customers, employees, and partners. The company was founded in 1998 and headquartered in Redwood City, California.

Equinix Careers

Join the vibrant team at Equinix, the world's digital infrastructure company, and be part of a dynamic network of professionals dedicated to redefining the future of the internet. At Equinix, we offer unparalleled job opportunities in an environment that celebrates innovation, leadership, and diversity. Work You’ll Do At Equinix, we empower you to drive your career path forward with a range of employment opportunities, from internships to full-time positions. Our team is at the forefront of digital transformation, providing the infrastructure that powers over 10,000 of the world's leading businesses. Transform your career with Equinix by engaging in work that matters. Our global platform spans across multiple continents, offering you the chance to collaborate with some of the brightest minds in technology and consulting. Lead with Innovation Equinix stands at the intersection of technology, networking, and digital innovation. As a member of our team, you will use your skills to help companies navigate their digital journeys and transform their strategies to thrive in the digital age. Join a team of over 10,000 dedicated professionals worldwide and work on groundbreaking projects that redefine how businesses connect globally. Our leadership in the industry is driven by a commitment to innovation and excellence. Explore Equinix’s Professional Growth and Benefits At Equinix, we believe in nurturing the growth of our employees through comprehensive professional and diversity training programs. Our benefits are designed to support the well-being and continuous growth of our team members, both professionally and personally. Future-proof your career with Equinix’s robust training programs, which are tailored to help you acquire new skills and advance within the company. From technical skills to leadership development, Equinix is committed to your professional growth. Be Part of Our Culture Equinix’s culture is centered on fostering an inclusive and collaborative environment where every team member’s contribution is valued. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our team thrives on creativity and collaboration, and we believe that every team member brings a unique perspective that is crucial for our innovation and success. Join us and be part of a culture that encourages curiosity, creativity, and continuous learning. Stay Connected with Equinix Careers Discover the exciting career opportunities waiting for you at Equinix. Search open positions that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Keep up to date with the latest industry trends, career tips, and insights from Equinix professionals through our Careers Blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences and career goals. Join Equinix and transform your future while shaping the digital landscape. Explore job opportunities, submit your resume, and prepare for an interview that could lead to the next exciting chapter in your career. At Equinix, your potential is limitless. SEARCH EQUIINIX JOBS READ CAREERS BLOG Job Alert Emails Tailor your subscription to receive job alerts, latest news, and insider tips directly related to your career interests. Discover the rewarding opportunities that await at Equinix.
Learn more about Equinix
Size
10,944 employees
Market Cap
$60.3 billion
Industry
Net Income
$369.7 million
Founded
1998
5 Year Trend
+12.9%
Revenue
$5.9 billion
NASDAQ

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