SpaceX

Global Operations Engineer (Product & Change Management)

SpaceX • $90K — $120K *
Bastrop, TX 78602In-Person
Aerospace & Defense
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in STEM, business, economics, or finance.
  • 2+ years of experience in operations/process improvements.
  • 2+ years of experience with Excel, SQL, and Python.
  • Proficiency with statistics, data analysis, and data visualization.
  • Experience using various programming languages (e.g. Python, JavaScript, R, C#, SQL).

Responsibilities

  • Guide planning and resource management across multiple verticals for product and change management.
  • Identify initiatives to improve Starlink's business outlook and execute business initiatives with leadership.
  • Implement process and system enhancements to improve team execution and customer experience.
  • Collaborate with cross-functional teams to ensure product compliance and resource effectiveness.
  • Define processes and tools to support resource expansion and mitigate risks in change management workflows.

Benefits

  • Opportunity to work on cutting-edge technology in the satellite internet space.
  • Cross-departmental collaboration with a variety of teams and external resources.
  • Exposure to high-level strategic decision-making and direct support to leadership.
  • Work in a fast-paced environment with aggressive schedules and competing priorities.
Full Job Description
GLOBAL OPERATIONS ENGINEER (PRODUCT & CHANGE MANAGEMENT)

Starlink is delivering high-speed broadband internet around the world. This role combines traditional business planning and analysis with broader business strategy and decision-making, offering direct support to Starlink leadership. The Global Operations team sits at the heart of daily operations, driving both near-term execution and long-term planning. In this position, you will analyze data, craft actionable recommendations, and lead cross-functional efforts to make and implement key decisions.

RESPONSIBILITIES:
  • Guide planning and resource management across multiple verticals of Starlink for product and change management, including development of business models.
  • Identify initiatives for improvement of Starlink's business outlook, including developing, tracking, and executing business initiatives with Starlink's leadership.
  • Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams, evolve the customer experience, or scale the business while balancing resources.
  • Collaborate and partner with cross functional teams to build a strong network across departments and external resources to ensure product compliance.
  • Define processes and build tooling to support the expansion of resources while maintaining or reducing risks and remediating gaps in change management workflows.
  • Work with stakeholders to improve value streams and operation efficiencies for broader company impact and the scaling of systemic updates.

BASIC QUALIFICATIONS:
  • Bachelor's degree in STEM, business, economics, or finance.
  • 2+ years of experience in operations/process improvements.
  • 2+ years of experience with Excel, SQL, and Python.

PREFERRED SKILLS AND EXPERIENCE:
  • Demonstrated success working in an environment with competing priorities and aggressive schedules.
  • Experience leading complex operational and strategic initiatives.
  • Proficiency with statistics, data analysis, and data visualization.
  • Ability to define and manage a project independently.
  • Experience with inventory, product, capacity planning (including MRP/ERP systems).
  • Experience with lean, six sigma, and other related production principles.
  • Experience using various programming languages (e.g. Python, JavaScript, R, C#, SQL).
  • Strong written and verbal communication skills, particularly with senior business leaders.

ADDTIONAL REQUIREMENTS:
  • Willingness to travel up to 50%.
  • Must be willingness to work extended hours and/or weekends as needed.


ITAR REQUIREMENTS:
  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. a7 1157, or (iv) Asylee under 8 U.S.C. a7 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

About SpaceX

SpaceX is an American aerospace manufacturer and space transportation services company founded in 2002 by entrepreneur Elon Musk. The company designs, manufactures, and launches advanced rockets and spacecraft. SpaceX has developed the Falcon 1, Falcon 9, Falcon Heavy, and Dragon spacecraft. The company was founded with the goal of reducing space transportation costs and enabling the colonization of Mars. SpaceX has achieved several milestones in spaceflight, including the first privately-funded liquid-propellant rocket to reach orbit, the first privately-funded company to send a spacecraft to the International Space Station, and the first privately-funded company to send a human-rated spacecraft to orbit.
Learn more about SpaceX
Size
8,000 employees
Industry
Aerospace & Defense
Founded
2002
* Ladders Estimates

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