Citigroup, Inc

Global Head of Collateral Monitoring Operations Director

Citigroup, Inc$170K — $300K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of experience in financial services operations, with 8-10 years in a senior leadership role in Collateral Management or Margin Operations.
  • Ability to develop and execute global operational strategies supporting growth and compliance.
  • Deep understanding of wealth management lending products and associated risks.
  • Experience with financial technologies, automation tools, and AI relevant to operations.
  • Proven track record of leading large global teams and influencing senior stakeholders.
  • Solid understanding of global financial regulations related to collateral management.
  • Strong communication and presentation skills.

Responsibilities

  • Act as a strategic partner to Wealth Lending business and key risk functions to enable portfolio growth.
  • Lead the development and execution of a global operating model for collateral monitoring embracing technology advancements.
  • Manage a high-performing global team fostering a culture of innovation and collaboration.
  • Oversee global collateral monitoring, valuation, and margin call processes, ensuring compliance with regulations.
  • Drive integration of technology and AI solutions into collateral monitoring processes.
  • Collaborate with cross-functional teams to design and implement scalable solutions for new products and regulatory changes.
  • Contribute to the evolution of collateral policies ensuring adaptability to growth and technology changes.

Benefits

  • Medical, dental & vision coverage.
  • 401(k) plan.
  • Life, accident, and disability insurance.
  • Wellness programs.
  • Paid time off for vacation, sick leave, and holidays.
Full Job Description
This is a pivotal leadership role to spearhead the strategic transformation and expansion of our collateral monitoring and margin capabilities globally. This role is central to supporting the ambitious growth of our Lending business within Wealth, aligning operational excellence with cutting-edge technology and a forward-looking target operating model that leverages Artificial Intelligence.

The Global Head will be a critical partner to the business and key risk stakeholders, driving innovation and efficiency in collateral management across the entire spectrum of client wealth. This leader will not only ensure robust operational control but will also play a crucial role in shaping the future of our wealth lending platforms through strategic technology buildouts and process re-engineering.

Key Responsibilities:
  • Strategic Partnership & Growth Enablement: Act as a strategic partner to the Wealth Lending business, Bankers/Advisors, and key Risk functions (Credit Risk, Market Risk, Operational Risk) to support and enable the aggressive growth objectives of the lending portfolio.
  • Visionary Leadership & Transformation: Lead the strategic development and execution of a global target operating model for collateral monitoring and margin operations, embracing technological advancements, including AI, automation, and data analytics, to enhance efficiency, accuracy, and scalability.
  • Global Team Leadership: Manage and inspire a high-performing global team, fostering a culture of innovation, continuous improvement, and collaboration, ensuring the team is equipped to support evolving business demands and regulatory changes.
  • Operational Excellence & Risk Management: Oversee all aspects of global collateral monitoring, valuation, and margin call processes for a diverse range of wealth management products. Implement best-in-class operational controls and practices to mitigate risks, ensuring compliance with internal policies and external regulations.
  • Technology & AI Integration: Drive the integration of new technologies and AI-powered solutions into collateral monitoring workflows, identifying opportunities for digital transformation that streamline operations, improve client experience, and provide enhanced analytical capabilities.
  • Cross-Functional Collaboration: Collaborate extensively with Technology, Product Development, Technology, and other operational teams to design, develop, and implement scalable solutions that support new products, regulatory changes, and strategic initiatives.
  • Policy & Framework Evolution: While maintaining robust operational control, contribute to the evolution of collateral-related policies and frameworks by providing practical insights from a global operational perspective, ensuring they are adaptive to growth and technological change.
  • Budgeting & Resource Management: Accountable for functional strategy, budgeting, capacity planning, and resource allocation to optimize operational performance and support strategic growth.


Qualifications:
  • Experience: Minimum of 15+ years of experience in financial services operations, with at least 8-10 years in a senior leadership role overseeing Collateral Management, Margin Operations, or a related critical control function within Wealth Management or Capital Markets.
  • Strategic Acumen: Demonstrated ability to develop and execute global operational strategies that support business growth, technological innovation, and regulatory compliance.
  • Domain Expertise: Deep understanding of wealth management lending products, collateral types (equities, fixed income, alternatives), margin methodologies, and associated market and credit risks.
  • Technological Fluency: Strong awareness and practical experience with modern financial technologies, automation tools, and Artificial Intelligence concepts relevant to operations and risk management. Experience in driving technology buildouts or transformations is highly desirable.
  • Leadership & Influence: Proven track record of leading, developing, and motivating large global teams. Exceptional ability to influence and collaborate effectively with senior stakeholders across business, risk, and technology functions.
  • Regulatory Knowledge: Solid understanding of relevant global financial regulations pertaining to collateral management, derivatives, and wealth management.
  • Communication: Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex operational and strategic concepts to diverse audiences.
  • Education: Bachelor's degree in Finance, Economics, Business Administration, or a related field. An MBA or other advanced degree is a plus.

Join us in a role where your leadership will directly shape the future of our Wealth Management operations, driving innovation and enabling significant business growth.

Job Family Group:
Operations - Transaction Services

Job Family:
Cash and Collateral Management

Time Type:
Full time

Primary Location:
Jersey City New Jersey United States

Primary Location Full Time Salary Range:
$170,000.00 - $300,000.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Sep 11, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents - AI Notice and Right

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ

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