Morgan Stanley

Global Conferencing & Events – Program Transformation & Event Technologist

Morgan Stanley$130K — $182K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; advanced degree preferred.
  • 3+ years of experience in event operations, program transformation, corporate services, or a related field.
  • Experience working with event technology platforms (Cvent preferred; exposure to Concur and Amex GBT a plus).
  • Strong understanding of attendee data management, reporting, and process optimization.
  • Familiarity with financial processes, reconciliation, and expense tracking in an events or operations environment.
  • Strong organizational, analytical, and stakeholder management skills with a focus on data accuracy and operational discipline.

Responsibilities

  • Serve as the lead Event Technologist and Cvent Administrator, optimizing the global event technology ecosystem.
  • Lead end-to-end attendee data strategy and management with standardized governance and reporting frameworks.
  • Provide oversight for complex events, ensuring a seamless high-quality attendee experience.
  • Lead the transition and integration of global work onto the GCE platform, standardizing tools and processes.
  • Drive event lifecycle process optimization to improve efficiency and enhance attendee experience.
  • Re-engineer financial processes across the event lifecycle for improved visibility and timely settlements.
  • Partner with strategic vendors and stakeholders to align technology, data, and processes.

Benefits

  • Opportunity to lead and influence major technology and operational initiatives.
  • Chance to work with cutting-edge event technology platforms like Cvent.
  • Exposure to a large global audience and diverse event management challenges.
  • Development of skills in data management and operational efficiency.
  • Collaborative work environment with opportunities for professional progression.
Full Job Description

The Program Transformation & Event Technologist Director is a critical role within Global Conferencing & Events (GCE), responsible for leading the Firm’s event technology strategy, attendee data management, and process transformation initiatives. This role ensures that the GCE platform is scalable, standardized, and aligned with the Firm’s operational, financial, and experience objectives.
 
This role sits within Corporate Services – Facilities Amenities and is responsible for enabling the successful transition of an expanded global book of work onto a centralized event platform. The Director will serve as the lead Event Technologist, driving integration across core systems while enhancing data visibility, operational efficiency, and the attendee experience. 

What you’ll do in the role:

  • Serve as the lead Event Technologist and Cvent Administrator, owning and optimizing the global event technology ecosystem across GCE, including Cvent (registration and reporting), Concur (expense and group booking), and Amex GBT (group air), ensuring seamless integration, data integrity, and scalable platform governance.

  • Lead end-to-end attendee data strategy and management, establishing standardized governance, reporting frameworks, and leveraging platforms to drive actionable insights and operational decision-making.

  • Provide primary oversight for complex events requiring advanced registration builds, attendee hubs, and on-arrival management, ensuringa seamlessand high-quality attendee experience.

  • Lead the transition and integration of an expanded global book of work onto the GCE platform, standardizing tools, processes, and data structures to support increased scale, complexity, and managed service delivery, with a focus on attendee data management.

  • Drive event lifecycle process optimization, redesigning workflows from registration through post-event closeout to improve efficiency, enhance the attendee experience, and reduce manual intervention through automation and standardized SOPs.

  • Re-engineer financial processes across the event lifecycle, including expense tracking, reconciliation, and closeout, enabling timely settlement, improved visibility into spend, and alignment with firm controls and policies.

  • Partner with strategic vendors and internal stakeholders to align technology, data, and processes—ensuring successful adoption of the operating model and positioning the role for progression into event portfolio (book of work) ownership.

What you’ll bring to the role:

  • Bachelor’s degree required; advanced degree preferred.

  • 3+ years of experience in event operations, program transformation, corporate services, or a related field.

  • Experience working with event technology platforms (Cvent preferred; exposure to Concur and Amex GBT a plus).

  • Strong understanding of attendee data management, reporting, and process optimization.

  • Familiarity with financial processes, reconciliation, and expense tracking in an events or operations environment.

  • Strong organizational, analytical, and stakeholder management skills with a focus on data accuracy and operational discipline.

About Morgan Stanley

Morgan Stanley Investment Management are active managers of capital, working to outperform the market and deliver results for their clients. Morgan Stanley Investment Management's long-tenured professionals apply their experience and expertise across public and private markets, in single-sector, multi-asset and custom solutions.

Morgan Stanley Careers

Joining Morgan Stanley today means becoming part of a global team dedicated to strengthening communities, pioneering innovation, and fostering diversity. As a leading global financial services firm, Morgan Stanley offers unparalleled job opportunities, career growth, and a culture of leadership that together create an exceptional employment experience. Work You’ll Do At Morgan Stanley, you will collaborate with knowledgeable professionals to drive innovation and deliver solutions in financial services. Our team is composed of diverse, talented individuals who bring their unique skills and perspectives to work every day, setting the standard for leadership in the global market. Morgan Stanley is not just a company; it's a place where ambitious, creative, and skilled individuals can build a rewarding career. Here, you can experience the benefits of a vibrant culture dedicated to professional growth and diversity training. Internship Programs Kickstart your career with Morgan Stanley’s internship programs. These positions offer invaluable industry insights and professional experience to students and recent graduates. Interns at Morgan Stanley gain hands-on experience, working alongside seasoned experts in a dynamic, supportive environment. Innovation and Professional Growth We believe in the power of innovation to solve complex problems and encourage our team to think differently and act boldly. Morgan Stanley supports your career development through comprehensive training, development programs, and leadership workshops, ensuring that every employee has the tools they need to succeed. Join Our Team Explore the various job opportunities at Morgan Stanley, from entry-level positions to executive roles. We are hiring individuals who are passionate about finance and eager to contribute to a team that values integrity, excellence, and a forward-thinking mindset. Enhance your skills through our networking events, mentorship opportunities, and ongoing professional development. Stay Connected Keep up to date with the latest from Morgan Stanley Careers by subscribing to our job alert emails. Tailor your preferences to receive updates about new postings, career tips, and exclusive insights from our team leaders. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Morgan Stanley Jobs portal. Prepare your resume, refine your interview techniques, and join a company that values innovation and leadership. At Morgan Stanley, we’re not just building careers—we’re developing leaders. Discover how far your talents can take you by joining our team today.
Learn more about Morgan Stanley
Size
77,000 employees
Market Cap
$144.1 billion
Industry
Net Income
$10.9 billion
Founded
1935
5 Year Trend
+10%
Revenue
$52 billion
NASDAQ

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