DescriptionThe ideal candidate is located in the Houston, Texas area.Job Summary: The Generator Specialist (GS) Training Instructor will be responsible for delivery of training curriculum for Generator Specialist courses, serving GP Field Engineering (FE), Field Core (FC), Customer, and On-Site Services (OSS) clientele. The GP Technical Training Delivery Team is chartered with delivery of state-of-the-art employee technical training courses providing safe, high quality, capable field service representatives for the GP business to apply across the energy cycle.
Essential Duties & Responsibilities:- Serve as an assigned member of the Gas Power Technical Training Delivery staff at the Houston Learning Center and is qualified to conduct training sessions using approved training materials, and is allowed to make revisions to training materials, include changes in scope or learning objectives as approved by Generator Product Line team.
- Responsible for development and delivery of both entry level and advanced technical training courses on GE Generator equipment for FE, customer, and OSS training candidates.
- Manage, troubleshoot, repair and maintain Gen lab equipment for GP Training Equipment at facilities to be determined based on business needs.
- Work closely with Leadership and Product Engineering, New Product Introduction (NPI) teams to deliver current, cutting edge technology training to meet fulfillment needs
- Act as the primary GS subject matter expert (SME) and liaison between Training Delivery Team and Leadership & Development Team in the creation and modification of training content for new and existing technology.
- Integrate Field Engineering e-tools, reporting, service notice and other business processes into the training programs.
- Course Scheduling & Logistics per strategic business requests which may include but not be limited to ordering and coordinating shipment of the necessary equipment, tools, consumables, and other essential resources in order to deliver/instruct the course (classroom & lab activities)
- Documentation & Record keeping (leverage technical reference materials where appropriate in training session, update course material and conduct student performance evaluations)
- Train class attendees with state-of-the-art content in the safest, most efficient manner.
- Own & drive course content improvement, delivering on specific session CTQ's
- Own financial control of training expenses including monitoring invoicing, purchase order closeout, and roll up of individual course costs.
- Leverage business subject matter experts as extended training team members
- Focus on safe, high Quality training with the ultimate deliverable being a high quality, capable, Field Representative to apply to customer maintenance and/or installation needs
Required Qualifications & Experience:
- 3 to 5 years professional experience as a Generator Specialist with GE or equivalent experience.
- Minimum of 5 years of manufacturing or process, or hands on field experience with generator equipment installation, operation, and maintenance
- Position may require travel up to 30%
- Ability to speak, read and write English
- High School Diploma or GED
Desired Characteristics:- Adult technical teaching course delivery or equivalent training experience
- Technically savvy with in-depth GE Generator product knowledge (GE Employees ONLY)
- Ability to learn and apply new technology, such as GE Generator
- Field experience with Generator and EE equipment design, installation, startup, troubleshooting and/or maintenance
- GE Field Engineering Program (FEP) graduate (GE Employees ONLY)
- Experience in development and implementation of learning programs, including needs assessment, instructional design, content development and program reviews
- Generator Specialist knowledge of past and present product lines
- Technical training experience for customer or internally
- Ability and desire to actively collaborate and provide direction within a team
- Strong ability to clearly convey technical concepts to business and technical personnel
- Ability to implement adult learning theory in an enthusiastic, clear, and effective manner
- Recent installation experience
- Excellent oral and written communication skills
- Flexible and willing to learn and teach new technologies
- Strong computer skills with proficiency in Word, Excel, and Power Point
- Fluency in English
Compensation and Benefits:The weekly salary range for this position is $82,700 to $136,500. This is an exempt from overtime position. Additional compensation may be paid when employees exceed 40 billable hours in a week. FieldCore benefits include medical insurance. Eligibility for FieldCore benefits is determined under the terms of the applicable benefits plan.
