General Manager

Fogo de Chão

$85K — $125K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5 years of restaurant operations experience required
  • 3 years of churrasco and churrascaria cuisine knowledge preferred
  • High School Diploma or equivalent required; Bachelor's degree in hotel/restaurant management desirable
  • Proficient in food planning, preparation, and personnel management
  • Familiar with company policies, sanitation, and security protocols

Responsibilities

  • Advise and oversee Front of House and Heart of House Managers
  • Develop and retain restaurant leadership talent
  • Ensure adequate staffing levels across the restaurant
  • Partner with Sales Manager to grow group dining sales
  • Execute training program for new managers
  • Analyze Guest Sentiment to identify trends and implement improvements
  • Monitor operational and financial success against targets

Benefits

  • Medical, Dental, and Vision insurance available for full-time Team Members
  • Company-paid Life Insurance and Short-Term Disability provided
  • Comprehensive voluntary benefits package including Critical Illness and Accident Coverage
  • Pet Insurance option available
  • Eligible for benefits on the first of the month following start date
Full Job Description
Now Hiring / Immediately Hiring: General Manager

Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Advise and oversee Restaurant Leaders (Front of House and Heart of House Managers) and restaurant Office Assistant.
  • Attract, develop, and retain restaurant leadership.
  • Ensure appropriate staffing levels throughout the restaurant.
  • Develop Next Level Restaurant Leaders.
  • Partner with Sales Manager in growing group dining sales revenues, event execution, and monitoring the appropriate staff and yield for the space on each date and time.
  • Execute the Manager in Development Program for new managers in training.
  • Partner with Talent Acquisition to communicate promotion opportunities and offer letters.
  • Ensure guest satisfaction and brand consistency in quality of service and product.
  • Review Guest Sentiment, determine trends, identify gaps, and create improvement plans.
  • Master and ensure execution of Guest Ready Routines by shift, day, week, month, and quarter.
  • Achieve revenue targets and monitor key plan drivers by forecasting and filling revenue gaps.
  • Recognize local and industry dining trends.
  • Responsible for full restaurant operational and financial success.
  • Participate in Facilities Maintenance program by evaluating and submitting repair and maintenance requests in a timely manner.
  • Achieve annual EBITDA targets.
  • Ensure Guest and employee safety.


Education, Experience & Travel Required
  • 5 years restaurant operations, and 3 years churrasco and churrascaria cuisine knowledge preferred.
  • High School Diploma or equivalent is required. Bachelor's degree in hotel/restaurant management is desirable. Combination of experience and education will be considered.
  • Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
  • Occasional travel required.


Physical Demands

The employee must frequently lift and/or move up to 25 pounds. Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations.

Medical, Dental, and Vision insurance are available for full-time Team Members on the first of the month following their start date. Additionally, company-paid Life Insurance and Short-Term Disability are provided where allowed. We offer a comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.

This position has a pay range that starts at $85,000.00 and goes up to $125,000.00. Your rate is dependent upon your relevant work experience.

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