General Manager

Troon Golf

$110K — $120K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in hospitality management; multi-course facilities may require additional experience.
  • Proven experience in financial management, budgeting, and revenue forecasting.
  • Familiarity with HR policies, personnel management, and employee development programs.
  • Strong knowledge of the food and beverage industry standards.
  • Membership in PGA and CMAA is a plus; commitment to ongoing professional development.

Responsibilities

  • Prepare and monitor annual budgets and financial reports.
  • Establish and enforce personnel policies and oversee HR procedures.
  • Develop organizational plans and initiate improvements when needed.
  • Oversee maintenance and care of facility assets.
  • Coordinate marketing initiatives to attract potential customers.
  • Maintain high standards for food and beverage service across the property.
  • Directly manage and evaluate various department members.

Benefits

  • 401(k) Retirement Plan
  • Health and Dental Care
  • Vision Benefit
  • Disability Insurance
  • Life Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts and Health Savings Account (HSA)
  • Legal Assistance
  • Paid Time-Off
Full Job Description
Sparrows Point Country Club, located in Dundalk, MD, is pleased to announce an excellent career opportunity for a Full-Time General Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Annual compensation: $110,000 to $120,000 (Depending on Experience)

Essential Duties:

  • Prepares and monitors annual budget, revenue goals, and expenses, as well as generating various (weekly, monthly, etc.) business volume forecasts.
  • Monitors monthly and other financial reports/statements on a daily, weekly, and monthly basis for the facility and takes effective corrective action when necessary.
  • Establishes basic personnel policy, initiates and establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training, along with professional development programs.
  • Ensures all Human Resources procedures and policies are followed by management staff.
  • Develops, maintains, and administers a sound organizational plan and initiates improvements as necessary.
  • Maintains membership with the PGA and CMAA, and other professional associations. Attends workshops and meetings to keep abreast of current information and developments.
  • Oversees the care and maintenance of all the facility's physical assets and each facility.
  • Coordinates marketing programs to promote the facility's services to potential customers.
  • Ensures the highest standards for food and beverage service on the property.
  • Implements policies and procedures for multiple departments, including compliance with all company standards relating to the quality of products and services.
  • Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
  • Directly manages department members that may include, but are not limited to: Head Professional(s), Golf Course Superintendent(s), Tournament Coordinator, Director, Instruction, etc.
  • Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.


Education/Experience:
  • Bachelor's degree (BA) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. (Multi-course facilities may require more experience.)

Physical Demands:
  • Regularly stands, walks, and sits.
  • Occasionally, may climb, balance, stoop, kneel, crawl, crouch, taste, or smell.
  • Regularly uses hands to finger, feel, or handle, reaches with arms and hands, talks or hears.
  • Occasionally lifts to 50 pounds.

Environment/Noise:
  • Occasionally works in outdoor weather conditions.
  • Noise level is moderate.

Job Knowledge, Skill, and Ability Preferences:
  • Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English-speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
  • Knowledge of Microsoft Office applications.

Benefits:
  • 401(k) Retirement Plan
  • Health and Dental Care
  • Vision Benefit
  • Disability Insurance
  • Life Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts and Health Savings Account (HSA)
  • Legal Assistance
  • Paid Time-Off

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

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