General Manager (Site Leader)

Tidal Wave Auto Spa

$80K — $100K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of customer and team facing leadership experience required.
  • Strong problem-solving and decision-making skills.
  • Comfortable with hands-on work and equipment maintenance.
  • Ability to work on feet for long hours.
  • Willingness to work in varying outdoor weather conditions.

Responsibilities

  • Lead a small team of 10-15 employees and foster a teamwork-focused culture.
  • Deliver exceptional guest experiences through quality service.
  • Conduct minimal administrative tasks and equipment checks.
  • Recruit, train, and develop team members for all positions.
  • Ensure a clean and organized facility and equipment areas.

Benefits

  • Generous compensation package with base pay and obtainable bonuses.
  • Healthy work-life balance with a 47-hour work week and early site closing.
  • Opportunity for profit-sharing and performance bonuses.
  • Health, dental, and vision coverage eligibility after 30 days.
  • 401(K) enrollment available subject to plan terms.
Full Job Description

The General Manager (Site Leader) is accountable for all aspects of the business and its operations. They use their drive, determination, and a self-disciplined approach to achieve results that meet and exceed established volume, revenue, and profitability goals. A Tidal Wave General Manager leads by example and you can find them on the front line, shoulder-to-shoulder, with their team members!

What We Will Provide

  • A Compensation Package that includes base pay, premium pay for any hours worked over full-time, an obtainable bonus structure, and a generous profit-sharing program.
  • A schedule designed to provide a healthy work-life balance. Full-time is based on 47 hours a week with a 5-day work week. The site is closed by 9 PM so no late nights!

What Your Day Will Look Like

  • Lead a small team of 10 -15 employees, while creating a culture that emphasizes teamwork and fun!
  • Fast paced and structured work environment.
  • Provide an exceptional guest experience through quality and friendly service.
  • Perform limited admin work and quick checks on equipment.
  • Attract, recruit, train, and develop employees at every position.
  • Maintain a clean and organized facility, landscaping, and equipment rooms.

What You Will Need

  • 3+ years of customer & team facing leadership experience required.
  • Quick problem-solving and decision-making skills.
  • A willingness to work on equipment and get your hands dirty.
  • Ability to be on your feet for long hours at a time.
  • Willingness to work in all weather conditions.
  • Drug screen and background check required per state guidelines.

Additional Information

  • This position involves both administrative and hands- on operational duties in an outdoor, fast-paced environment
  • Ability to stand, walk, and move continuously for extended periods of time (up to 8–10 hours per shift).
  • Frequent bending, kneeling, reaching, stooping, climbing, and crouching required.
  • Must be able to lift, carry, push, or pull up to 50 poundsregularly, and occasionally more with assistance.
  • Requires manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
  • Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
  • Must be comfortable working in varying outdoor weather conditions, including heat, cold, humidity, and rain.
  • Regular exposure to water, cleaning chemicals, noise, and moving mechanical equipment.
  • Must be able to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.
  • Ability to perform job duties safely and effectively in a fast-paced, team-oriented setting.
  • This role will require work outside of normal business hours, including evenings and weekends, based on company needs.
  • This role may also require occasional driving for company business using a company, rental, or personal vehicle. A valid driver's license and compliance with company driving standards are required.
  • Note: This description is intended to reflect the essential functions and physical demands of the role. It does not list every task or responsibility

Annual Salary

Tidal Wave Site Leader Average Annual Income:

  • Year 1: $80,000+
  • Year 2: $90,000+
  • Year 3: $100,000+

*The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final annual salary to be offered to the selected candidate. Factors include, but are not limited to, Tidal Wave's 80k Guarantee, Profit Sharing Program, and Milestone Bonuses.

As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:

  • PTO is based on the company92s PTO policy.
  • Eligibility for health, dental, and vision coverage subject to 30 day waiting period.
  • Eligibility for 401(K), subject to plan terms.
  • Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
  • Company-paid holidays.

**Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

Restaurant Management experience is ideal and skill sets are easily transferable.

Outback Steakhouse / Texas Roadhouse / Ruby Tuesday / Panera Bread / Starbucks / Longhorn Steakhouse / Chipotle/ Cracker Barrel / Red Lobster / TGI Fridays / Boston Market / Tijuana Flats

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