General Manager - San Francisco

Guardian Restoration

$175K — $225K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Management, or a related field; MBA preferred.
  • Minimum of 8 years in a senior operational leadership role, ideally within the restoration or service industry.
  • Proven ability to drive operational improvements, sales, and achieve financial targets.
  • Exceptional leadership, interpersonal, and communication skills.
  • Ability to travel as needed (quarterly meetings in Denver).
  • Bonus: Veteran status, bringing valuable experience in leadership and team success.

Responsibilities

  • Oversee all operational aspects of the assigned partner locations, aligning with organizational standards.
  • Drive revenue growth through strategic planning and ownership of P&L.
  • Build and maintain strong relationships with local teams, partners, and clients.
  • Analyze and optimize operational processes for efficiency and profitability.
  • Ensure compliance with industry regulations and company policies.
  • Provide referrals for top talent to support long-term organizational growth.
  • Identify growth opportunities and implement action items quickly post-deal closure.
  • Drive brand recognition within the community as a preferred restoration service.

Benefits

  • Health, Dental, and Vision Insurance
  • 401k
  • Paid Time Off
Full Job Description
What we need:

We are seeking a General Manager (GM) to oversee our Dry Kings operations in the San Francisco area. This person will play a pivotal leadership role within our restoration partner brand. As a GM, you'll oversee all aspects of daily operations, holding full accountability for the location's performance and success. You will drive growth, performance metrics, foster a thriving workplace culture, and develop all staff and management. Your goal will be to achieve world-class operational standards and inspire others to do the same.

This role includes full ownership of the operating P&L for the partner organization, where you'll be responsible for driving organic business growth and achieving revenue targets. You'll play a critical role in shaping and executing strategies to expand market share, optimize sales performance, and maximize profitability. With the support of leaders from the parent company, the CEO, and a network of other GMs, you'll have the resources to deliver exceptional service, drive efficiency, and implement innovative solutions in a dynamic environment. If you are a results-oriented leader who thrives on driving sales, delivering revenue growth, and motivating teams to achieve operational excellence, we'd love to hear from you.

Key Responsibilities:
  • Oversee all operational aspects of the assigned partner locations, ensuring alignment with Guardian's standards and goals.
  • Drive revenue growth through strategic planning, forecasting, and implementation of best practices and ownership of P&L.
  • Build and maintain strong relationships with local teams, partners, and clients to enhance customer satisfaction and loyalty.
  • Analyze and optimize operational processes to improve efficiency, reduce costs, and maximize profitability.
  • Ensure compliance with industry regulations and company policies to maintain a safe and secure working environment.
  • Provide referrals of top talent to improve the organization, contributing to long-term growth and development (GM's, Partner Leaders, etc.)
  • Identify growth opportunities within 60 days and ensure action items post-deal closure are outlined and in action within 90 days
  • Drive brand recognition within the community to become the partner of choice for restoration services
  • Serve as a culture champion and role model by fully embracing Guardian's values of Do the Right Thing, Customer First, and Results Matter.

Qualifications:
  • Bachelor's degree in Business Administration, Management, or a related field; MBA preferred.
  • Minimum of 8 years in a senior operational leadership role, ideally within the restoration or service industry.
  • Proven ability to drive operational improvements, sales, and achieve financial targets.
  • Exceptional leadership, interpersonal, and communication skills.
  • Ability to travel as needed (quarterly meetings in Denver).
  • Bonus: Veteran status, bringing a valuable background in leadership, discipline, and commitment to team success.

Our Core Values:
  1. Results Matter - We believe in delivering on our promises and driving outcomes that make a measurable difference.
  2. Do the Right Thing - Integrity is at the core of everything we do. We are committed to being ethical and trustworthy in every situation.
  3. Customer-First - Our customers are at the heart of our business. We strive to exceed their expectations and build lasting relationships.

Total Rewards:
  • Health, Dental, and Vision Insurance
  • 401k
  • Paid Time Off

We are focused on becoming an "employer of choice" and are continuously looking at how to expand our Total Rewards offerings to best suit the needs of our employees.

Location: The main office is located in Novato, CA.

Ongoing opportunity for a GM:

At Guardian Restoration Partners, we are always seeking top talent to build our pipeline of future General Managers for upcoming acquisitions. These are pivotal leadership roles, and we are committed to finding exceptional candidates who align with our values and ambitious growth trajectory. If you are a results-driven leader with a strong customer-first mindset, we encourage you to apply. Applications are reviewed on a rolling basis, and the opportunity remains open as we identify the ideal candidates for our partner's leadership teams.

Guardian is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary range is subject to change and may be modified at any time. For this position, the base salary pay range is listed below.

Salary Range:

$175,000-$225,000 USD

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