Krispy Kreme Doughnut Corporation

General Manager, Plant

Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Operations, Supply Chain, Engineering, Business, or related field (or equivalent experience)
  • 8-12+ years of progressive leadership experience in manufacturing and/or distribution
  • Experience in food manufacturing, preferably in dry mix or bakery-related products
  • Strong knowledge of food safety regulations (GMP, HACCP, FDA)
  • Demonstrated P&L responsibility and financial acumen
  • Proven ability to lead large, cross-functional teams
  • Strategic thinking and execution

Responsibilities

  • Oversee all daily operations of the manufacturing plant and distribution center
  • Ensure efficient production planning, inventory management, and order fulfillment
  • Drive alignment between production schedules and distribution timelines
  • Maintain a strong safety culture with adherence to OSHA, FDA, GMP, and food safety standards
  • Own the P&L for manufacturing and distribution operations
  • Optimize warehouse operations, inventory accuracy, and transportation efficiency
  • Build a high-performance culture focused on accountability and continuous improvement

Benefits

  • Comprehensive benefits (medical, vision, and dental insurance)
  • Employee discount program
  • 401K plan
  • PTO and 'dream' days
  • Company events
  • Education Reimbursement
  • Adoption Assistance
  • Life Insurance
  • FSA/HSA Plans
  • Pet Insurance
Full Job Description
The General Manager, Mix Manufacturing Plant is responsible for the overall leadership, performance, and strategic direction of the doughnut mix manufacturing plant and integrated distribution center. This role ensures safe, efficient, and cost-effective production and distribution operations while maintaining the highest standards of quality, food safety, and customer service. The General Manager drives operational excellence, profitability, and continuous improvement across both manufacturing and logistics functions.

A TASTE OF WHAT YOU WILL BE DOING:

Operations Leadership
  • Oversee all daily operations of the manufacturing plant and distribution center
  • Ensure efficient production planning, inventory management, and order fulfillment
  • Drive alignment between production schedules and distribution timelines
  • Implement best practices to optimize throughput, reduce waste, and improve service levels


Safety & Compliance
  • Maintain a strong safety culture with adherence to OSHA, FDA, GMP, and food safety standards (e.g., HACCP, SQF)
  • Ensure all products meet quality and regulatory requirements
  • Lead audits and ensure compliance with internal and external standards


Financial Management
  • Own the P&L for manufacturing and distribution operations
  • Manage budgets, forecasts, and cost control initiatives
  • Identify opportunities to improve margins through efficiency gains and waste reduction
  • Monitor key financial metrics, including labor, materials, and logistics costs


Supply Chain & Distribution
  • Oversee inbound raw materials and outbound finished goods logistics
  • Optimize warehouse operations, inventory accuracy, and transportation efficiency
  • Collaborate with procurement and sales teams to ensure supply-demand alignment
  • Ensure on-time, in-full (OTIF) delivery performance


Team Leadership & Development
  • Lead, coach, and develop supervisors, managers, and frontline teams
  • Build a high-performance culture focused on accountability and continuous improvement
  • Drive employee engagement, retention, and succession planning
  • Ensure adequate staffing and workforce planning


Quality & Continuous Improvement
  • Leads site-wide continuous improvement initiatives focused on safety, quality, delivery, cost, and employee engagement
  • Drives Lean Manufacturing and Six Sigma methodologies across plant operations
  • Develops and sustains a culture of operational excellence and accountability
  • Identifies process bottlenecks and implements corrective actions to improve throughput and efficiency
  • Utilizes KPIs, dashboards, and data analytics to monitor plant performance and drive decision-making
  • Leads root cause analysis and corrective/preventive action (CAPA) activities for operational issues
  • Facilitates Kaizen events, Gemba walks, and structured problem-solving sessions
  • Reduces waste through continuous improvement of labor utilization, material flow, and inventory management
  • Implements standardized work, visual management systems, and best operational practices
  • Partners cross-functionally with maintenance, quality, engineering, supply chain, and production teams to optimize performance


Customer & Stakeholder Alignment
  • Partner with sales, customer service, and leadership teams to meet customer expectations
  • Resolve escalated service or product issues
  • Maintain strong relationships with key suppliers and logistics partners


YOUR RECIPE FOR SUCCESS:

Qualifications:
  • Bachelor's degree in Operations, Supply Chain, Engineering, Business, or related field (or equivalent experience)
  • 8-12+ years of progressive leadership experience in manufacturing and/or distribution
  • Experience in food manufacturing, preferably in dry mix or bakery-related products
  • Strong knowledge of food safety regulations (GMP, HACCP, FDA)
  • Demonstrated P&L responsibility and financial acumen
  • Proven ability to lead large, cross-functional teams
  • Strategic thinking and execution
  • Operational excellence and problem-solving
  • Leadership and team development
  • Strong communication and collaboration
  • Data-driven decision-making
  • Adaptability and resilience in a fast-paced environment


Preferred Skills:
  • Experience overseeing both production and distribution in a single facility or network
  • Lean Manufacturing / Six Sigma certification
  • Experience with ERP/WMS systems
  • Multi-site leadership experience


*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

BENEFITS:
• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO and "dream" days
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at www.kkbenefits.com

About Krispy Kreme Doughnut Corporation

Krispy Kreme Doughnut Corporation is an American doughnut company and coffeehouse chain owned by JAB Holding Company. Krispy Kreme was founded by Vernon Rudolph in 1937 in Winston-Salem, North Carolina. The company became public in 2000 and in 2016 it was acquired by JAB Holding Company. Krispy Kreme has over 1,000 locations in more than 30 countries. The company is known for its glazed doughnuts and signature coffee.
Learn more about Krispy Kreme Doughnut Corporation
Size
4,000 employees
Market Cap
$1.7 billion
Industry
Founded
1982
NASDAQ

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