Job Type
Full-time
Description
General ManagerREPORTS TO
Regional Manager
SCHEDULEThis is a full-time, exempt position requiring the necessary time commitment to fulfill job responsibilities
Work hours may vary based on business needs. Managers will be expected to work evenings and weekends regularly.
RESPONSIBILITIES- Effectively manage a Pacific Catch restaurant and its team members within the policies and guidelines of the company while exemplifying our Core Values each day
- Provide direction, leadership and mentoring to all FOH and BOH team members every shift
- Ensure fast, accurate service, and positive and polite guest relations
- Be the face of Pacific Catch: engaged with the community, introducing our food, inviting the guests in, and ensuring a memorable hospitality experience
- Ensuring that entire facility and service area is full/clean/abundant during service
- Handle guest complaints/concerns with empathy, professionalism, and prompt attention
- Completion of daily, weekly, and monthly operational, administrative, and HR-related duties
- Review and understand P&L statements, always looking for opportunities to improve sales or manage costs
COMPENSATION$75,000 - $103,000 per year
Requirements
SKILLS AND KEY ATTRIBUTES- Strong leadership, hospitality, and people management skills
- Ability to communicate effectively with higher leadership, team members, and guests
- Advanced knowledge of food, ingredients, wine, and spirits
- Computer skills in Excel, Toast POS, Open Table, Google Mail, and calendars
- Personal and emotional stability; must serve as strong and positive role model
- Open to a possible transfer to another Pacific Catch location in the future (Throughout the San Francisco Bay Area)
- Passionate about protecting our oceans and environment
EDUCATION/EXPERIENCE- 5+ years hospitality experience including at least 3 years of experience in management
- You've managed other successful, high-volume restaurants or perhaps in an innovative chain
- You possess a proven track record of effectively and empathetically training, mentoring, and managing hourly employees
- You are experienced in professional and prompt business correspondence
- You have received positive and raving reviews from both former employers and people you've managed
- Degree in Hospitality, Business, Marketing, or Communication is a plus
PHYSICAL- Must be able to stand and exert well-paced mobility for periods of up to 5 hours in length
- Must be able to reach, bend, stoop and frequently lift up to 25 pounds.
Salary Description
$75,000 - $103,000 per year
