General Manager of Operations

Global Facility Solutions

$180K — $200K *
Technical Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 15 to 20+ years of leadership experience in mechanical, HVAC, facilities management, or technical services
  • Strong understanding of commercial building systems (mechanical, HVAC, electrical)
  • Experience in mechanical contractors, HVAC service companies, or engineering firms
  • Strong leadership, communication, and organizational skills
  • Ability to manage technical teams while coordinating operations and projects

Responsibilities

  • Provide leadership and direction to engineering and technical teams
  • Coordinate engineering resources to support project execution and field operations
  • Mentor engineers and technical professionals to enhance collaboration and performance
  • Partner with the President and business leaders to support daily operations
  • Oversee operational planning, technical execution, and departmental coordination
  • Support mechanical and HVAC project execution across teams
  • Participate in client meetings and support proposal development initiatives

Benefits

  • Serve as a key leadership partner to the President
  • Lead and strengthen the company's engineering operations
  • Collaborate with strong technical and field teams
  • Shape the operational future of the company
  • Mentor and develop engineering talent
Full Job Description
General Manager of Operations

Global Facility Solutions (GFS) | Columbia, Maryland (On-site)

Lead Engineering and Energy Solutions Operations for a Growing Engineering and Sustainability Solutions Company

Global Facility Solutions (GFS) is seeking a General Manager of Operations to serve as a key operational leader within our organization and act as a strategic partner to the President in managing day-to-day business operations.

This role is ideal for an experienced mechanical/HVAC industry leader who understands engineering teams, building systems, and technical project environments-but who may come from operations, facilities management, project management, or leadership roles within mechanical or engineering-focused organizations.

The General Manager of Engineering will oversee engineering operations, coordinate technical resources, support project execution, and ensure strong collaboration between engineering, field operations, and project management teams.

This position acts as a senior strategic partner to the President and engineering team leaders, providing leadership in operational planning, technical team management, and overall business growth.

Key Responsibilities

Engineering & Technical Team Leadership

  • Provide leadership and direction to the engineering and technical teams
  • Coordinate engineering resources to support project execution and field operations
  • Mentor engineers and technical professionals to ensure strong collaboration and performance
  • Manage engineering workloads, priorities, and staffing needs


Operational Leadership

  • Partner closely with the President and division business leaders to support day-to-day business operations
  • Help oversee operational planning, technical execution, and departmental coordination
  • Align engineering efforts with company goals and project demands
  • Identify opportunities to improve workflows, processes, and team efficiency


Project & Technical Oversight

  • Support mechanical and HVAC project execution across engineering and field teams
  • Ensure engineering deliverables support project timelines and client expectations
  • Assist with troubleshooting technical challenges across projects and service operations
  • Collaborate with project managers, field leaders, and technical specialists


Business & Financial Management

  • Participate in operational planning, budgeting, and resource allocation
  • Support financial performance of projects and engineering activities
  • Help evaluate operational efficiency and identify opportunities for improvement


Client & Business Support

  • Participate in client meetings and technical discussions when appropriate
  • Support proposal development and project planning initiatives
  • Strengthen relationships with internal teams, partners, and clients


Qualifications

Required

  • Bachelor's degree required
  • 15 to 20+ years of leadership experience within a mechanical, HVAC, facilities management, or technical services environment


Strong understanding of commercial building systems, including:

  • Mechanical systems
  • HVAC systems
  • Electrical systems


Experience leading teams within organizations such as:

  • Mechanical contractors
  • HVAC service companies
  • Facilities management companies
  • Engineering or technical services firms
  • Commercial building operations organizations
  • Strong leadership, communication, and organizational skills
  • Ability to manage technical teams while coordinating operations and projects


Preferred

  • Experience supervising engineers, project managers, or technical teams
  • Background in mechanical, electrical and plumbing engineering operations, HVAC services, or facility engineering environments
  • Experience supporting engineering teams in construction, service, or project-based organizations
  • Exposure to operational planning, financial management, or business leadership


Note: A Professional Engineer (PE) license is not required for this role.

Ideal Candidate Backgrounds

Candidates may currently hold titles such as:
• Mechanical / HVAC Operations Manager
Engineering Department Manager
Facilities Operations Director
Mechanical Project Executive
Senior Mechanical Project Manager
HVAC Division Manager
Director of Technical Services
Mechanical Construction Manager

The ideal candidate understands engineering-driven environments and mechanical building systems, but may come from operations, project management, or technical leadership rather than engineering design.

Location

Columbia, Maryland (This position is based in the Columbia office with occasional travel to project sites as needed)

Compensation

Competitive compensation package including:

  • Base salary + performance bonus
  • Target total compensation $180,000 - $200,000+ depending on experience
  • Comprehensive benefits package


Why Join Global Facility Solutions?

  • Serve as a key leadership partner to the President
  • Lead and strengthen the company's engineering operations
  • Work in a collaborative environment with strong technical and field teams
  • Play a critical role in shaping the operational future of the company
  • Opportunity to mentor and develop engineering talent


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