Salary: $100,000 - $ 110,000

Pay Grade: 14

Job Summary

As a General Manager of Crown Club, you will be responsible for ensuring that our guests are provided with excellent service and our team members are upholding Levy's hospitality standards.

Detailed Responsibilities

* Maintaining positive guest relationships including obtaining regular feedback through table visits and executing show quality standards
* Trains and conveys brand clarity through the menu, wine, and beverage knowledge
* Promotes a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement, and maintaining appropriate staffing levels per business needs
* Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards, and client requirements
* Engages in the financial goals of the operation with support from the General Manager
* Employs good safety and sanitation practices
* Follows and enforces responsible alcohol service policies
* Executes required daily reporting in a timely manner
* Executes inventory controls
* Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook
* Executes all menu requirements and fulfills all guest-specific service requests
* Ensures all function setups and breakdowns are executed correctly, efficiently, and expeditiously
* Holds team accountable to steps of service to deliver great guest service
* Ensures team members have the tools necessary to complete their jobs
* Uses all performance management tools to provide guidance and feedback to team members
* Promotes a cooperative work climate, maximizing productivity and morale
* Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
* Interviews, hires, trains, and develops team members according to Levy guidelines
* Displays a positive attitude towards team members
* Other duties, as assigned

Job Requirements

* 5+ years of experience in a food and beverage operational position
* Bachelor s degree in Hospitality Management is preferred
* High level of computer literacy
* Passion for hospitality, food, and retail
* Excellent interpersonal and stakeholder management skills

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf



Levy Sector

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MELISSA VELEZ

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