Airwallex Limited

General Manager, North America

Airwallex Limited$180K — $250K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of relevant experience in fintech, payments, or financial services.
  • Bachelor's or Master's degree preferred.
  • Proven experience leading high-growth startups with P&L responsibilities.
  • Experience in GTM strategy, focusing on Enterprise and SMB markets.
  • Familiarity with market entry and growth strategy formation.

Responsibilities

  • Build and lead a world-class team in North America.
  • Establish a high-performance culture aligned with global values.
  • Act as a spokesperson for Airwallex in North America.
  • Develop and refine the go-to-market strategy across segments.
  • Collaborate with Product and Engineering for roadmap localization.
  • Build and scale partnerships within the fintech ecosystem.
  • Manage full P&L to drive revenue and operational efficiency.

Benefits

  • Opportunity to work with a global leader in fintech.
  • Access to a diverse team across 26 offices worldwide.
  • Engagement in high-impact, entrepreneurial responsibilities.
  • Culture that emphasizes both global insights and local adaptation.
Full Job Description
About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the Team

Airwallex entered North America in 2021 and has since built strong momentum in both the US and Canadian markets. North America is a strategic priority for us. We are significantly expanding our presence in the region, with an established US entity and an expanding footprint in Canada. Our solutions are designed to be adaptable and scalable, ensuring that every client, regardless of their size or complexity, can run on our financial platform that precisely meets their operational demands and growth trajectories.

You'll join our Global Leadership Team - a collaborative group of operators, strategists, and builders passionate about turning bold vision into execution. Together, we drive Airwallex's mission to empower businesses to operate globally, without friction.

What You'll Do

You will be the driving force behind our growth in North America - owning the full P&L and leading cross-functional execution across sales, marketing, partnerships, operations, and product localization. As the face of Airwallex in North America, you'll steer both the strategic direction and operational excellence required to establish us as the market leader in cross-border payments and modern financial infrastructure.

This is a high-impact, entrepreneurial role requiring a blend of strategic thinking, commercial acumen, and executional rigor.

Responsibilities

Build and Lead the North America Organization
  • Attract, retain, and grow a world-class team across commercial and operational functions in the US and Canada
  • Establish a high-performance culture that aligns with Airwallex's global values while adapting to local market needs
  • Serve as the key leader and spokesperson for Airwallex across North America - with media, regulators, customers, and partners

Own and Execute North America Go-to-Market Strategy
  • Develop and refine the GTM strategy for both the US and Canada across Enterprise, SMB, and Platform segments
  • Shape product-market fit by collaborating closely with Product, Engineering, and Global GTM to influence roadmap localization
  • Build and scale partnerships and ecosystem relationships (e.g., fintechs, marketplaces, banking partners, regulators)

End-to-End Business Ownership
  • Manage full P&L responsibilities for North America - driving revenue growth, margin expansion, and operational efficiency
  • Oversee daily operations across customer onboarding, support, compliance, and risk
  • Proactively identify and manage market, regulatory, and operational risks across US and Canadian regions
  • Report market performance and insights to global stakeholders, including Executive and Board level


Who you are

Minimum Qualifications
  • 10+ years of relevant experience in the payments, fintech, financial services, or tech industry, or in professional services with payments experience; functional experience in management, strategy, or business development
  • Bachelor's or Master's degree from a tertiary institution is preferred, and demonstrated early success in their careers
  • Experience leading and scaling a high-growth start-up, preferably in a leadership position with direct reports and responsibility over P&L, proven experience in managing complex projects or teams
  • Experience in all facets of Enterprise, SME/SMB, GTM and Growth is a plus
  • Experience as a country manager or in market entry and growth strategy formation is a plus

Preferred Qualifications
  • Deep understanding of the US and/or Canadian fintech/payments regulatory landscape
  • Experience across full GTM motion (sales, partnerships, marketing, operations)
  • Experience with licensing, compliance, or partnerships with regulated entities in the US or Canada


Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

About Airwallex Limited

Airwallex is a financial technology company that provides cross-border payment solutions for businesses. The company was founded in 2015 by a group of entrepreneurs from Australia and China. Airwallex's platform allows businesses to make and receive payments in multiple currencies at competitive exchange rates. The company has raised over $400 million in funding to date and has offices in several countries, including Australia, China, the United States, and the United Kingdom.
Learn more about Airwallex Limited
Size
800 employees
Industry
Founded
2015

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