MV Transportation, Inc

General Manager

MV Transportation, Inc • $75K — $95K *
Columbus, OH 43230In-Person
Transportation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • College degree or equivalent experience in business management.
  • Minimum of 5 years of operations management experience in a paratransit setting with a fleet of 150+ vehicles.
  • Expertise in managing labor relations and union contracts.
  • Comprehensive knowledge of dispatch, scheduling, driver recruitment, and safety regulations, including DOT and FTA compliance.
  • Proficient in MS Office with strong analytical and communication skills.
  • Ability to multi-task effectively in a dynamic environment.

Responsibilities

  • Manage customer relations through direct contact and outreach.
  • Identify, train, and mentor location staff to enhance performance.
  • Communicate effectively and frequently with location staff and support teams.
  • Oversee vehicle maintenance to ensure fleet readiness for operations.
  • Implement safety and training programs to meet compliance standards.
  • Conduct audits and reviews of departmental metrics regularly.
  • Develop and manage financial metrics and action plans for the location.

Benefits

  • Opportunities for professional development and leadership training.
  • Diverse and supportive workplace culture.
  • Access to advanced scheduling and management software tools.
  • Engagement in community outreach initiatives.
  • Participation in labor and employee relations activities.
Full Job Description
Overview

Responsibilities

MV Transportation is seeking a paratransit General Manager who will provide support, leadership, and direction to an assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:
  • Effectively manage customer relations through both direct contact and outreach programs.
  • Identify, select, train, and mentor location staff.
  • Effectively and frequently communicate with location staff and support team members.
  • Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
  • Oversee safety and training programs, plans, and processes to ensure compliance with company, contract, and regulatory requirements.
  • Maintain client contact routinely to meet or exceed expectations.
  • Conduct periodic departmental audits.
  • Daily, weekly, and monthly review of key operational metrics.
  • Ensure that all location financial metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets its financial, safety, and operational expectations.
  • Implement, promote, and adhere to company policies and procedures.
  • Interact with bridges committee to effectuate positive changes to policies, procedures, and programs.
  • Participate in location(s) labor and employee relations activities.
  • Provide insight and information to support location(s) contract renewals.
  • Create and present location(s) annual budget.


Qualifications

Talent Requirements:
  • College degree or equivalent business management experience.
  • Management experience required.
  • Must have a minimum of (5) five years of comprehensive experience in operations management in a paratransit environment with 150+ vehicles, with knowledge of scheduling software.
  • Must have labor/union(s) expenses expertise.
  • Must have a full understanding of dispatch, scheduling, driver recruitment, and safety, DOT, and FTA compliance.
  • MS Office, strong analytical skills, strong written and verbal communication skills,s and a high degree of multi-tasking skills.
  • Additional duties/responsibilities based upon individual contract requirements.

#appcast

About MV Transportation, Inc

MV Transportation, Inc. is a privately held transportation contracting firm based in Dallas, Texas. The company was founded in 1975 by husband and wife team Alex and Feysan Lodde. MV Transportation provides paratransit, fixed-route, shuttle, and school bus services to cities and counties throughout the United States and Canada. The company operates a fleet of over 15,000 vehicles and employs over 20,000 people. MV Transportation is committed to providing safe, reliable, and efficient transportation services to its customers.
Learn more about MV Transportation, Inc
Size
17,000 employees
Industry
Transportation
Founded
1975
* Ladders Estimates

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