OverviewResponsibilitiesMV Transportation is seeking a
General Manager for proposed business who will provide support, leadership, and direction to the assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Job Responsibilities:- Effectively manage customer relations through both direct contact and outreach programs.
- Identify, select, train, and mentor location staff.
- Effectively and frequently communicate with location staff and support team members.
- Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
- Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
- Maintain client contact routinely to meet or exceed expectations.
- Conduct periodic departmental audits.
- Daily, weekly and monthly review of key operational metrics.
- Ensure that all location financial metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets its financial, safety, and operational expectations.
- Implement, promote and adhere to company policies and procedures.
- Participate in location(s) labor and employee relations activities.
- Provide insight and information to support location(s) contract renewals.
- Create and present location(s) annual budget.
QualificationsTalent Requirements:- College degree or equivalent business management experience.
- Management experience required.
- Must have a minimum of (3) three years of comprehensive paratransit experience managing similar ADA paratransit, demand response, or transit dispatch operations.
- Must have labor/union(s) negations/expenses expertise.
- Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
- MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
- Additional duties/responsibilities based upon individual contract requirements.
- Knowledge of Trapeze v21 scheduling software.
Starting salary range: $ 90,000 - $100,000
Healthcare Benefits- PPO Medical (Spouse, dependent children)
- Medical HSA (Spouse, dependent children)
- Prescription (Spouse, dependent children)
- Dental (Spouse, dependent children)
- Vision (Spouse, dependent children)
- Telemedicine
- FSA
- HSA
- Life
- AD&D
- Group Accident
- Critical Illness
- Hospital Indemnity
- LTD
- STD
- EAP
Retirement BenefitsCompany Offered 401(k)
