Qualifications

• Bachelor's degree in Fashion or Business preferred
• Minimum five years of retail management experience, preferably in luxury
• Full understanding of specialty retail, including business development and visual merchandising
• Proficient in retail point of sale systems, Word, Excel, and email
• Strong leadership, critical thinking, and problem-solving skills
• Demonstrates excellent verbal and written communication capabilities
• Ability to multitask in a fast-paced environment and uphold daily responsibilities

Responsibilities

• Drive sales and performance of the boutique and association of sales associates
• Collaborate with senior management to achieve sales and margin goals
• Create strategic business decisions based on short- and long-term objectives
• Set achievable business strategies and implement sales incentives
• Maintain store presentation and visual merchandising standards
• Analyze sell-through and communicate with division heads regarding product trends
• Ensure optimal shrinkage results through security measures and inventory levels
• Foster a high-performance team through training and motivation
• Consistently demonstrate accountability and leadership in store management
• Deliver superlative customer service and maintain a welcoming environment
• Build and maintain relationships with clients and the community
• Ensure compliance with operational policies and enforce them
• Manage operational costs efficiently

Benefits

• Opportunity to lead and influence boutique performance
• Engagement in community relationships and customer service standards
• Inclusive culture focused on teamwork and accountability
• Access to training and development resources for staff
• Supports professional representation of the brand