Michael Kors Holdings

General Manager

Michael Kors Holdings • $100K — $120K *
Miami, FL 33186In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Fashion or Business preferred.
  • Minimum of five years experience in retail management, preferably in luxury.
  • Full understanding of specialty retail, including business development and visual merchandising.
  • Proficient in retail point of sale systems, Word, Excel, and email.
  • Strong leadership, critical thinking, and problem-solving skills.
  • Excellent verbal and written communication abilities.
  • Ability to thrive in a fast-paced environment and multitask effectively.

Responsibilities

  • Oversee sales performance of the boutique and each sales associate.
  • Collaborate with senior management to achieve sales and margin goals.
  • Create and implement strategic plans to enhance sales and profitability.
  • Develop and implement achievable business strategies and sales incentives.
  • Ensure compliance with visual merchandising standards according to directives.
  • Analyze sales performance and communicate with division heads on market trends.
  • Lead a high-performance team and provide effective training and coaching.
  • Enhance customer service standards while maintaining a professional environment.

Benefits

  • Opportunities for professional development and training.
  • Dynamic work environment with a focus on team performance.
  • Engagement with the community to foster client relationships.
Full Job Description
GV-OUTLET Miami Sawgrass

Responsibilities include:

  • Responsible for sales and performance of the boutique and the sales performance of each sales associate.
  • Partners with senior management to maximize sales and margin goals.
  • Creates strategic decisions based on the needs of the business, based on both short and long term objectives, in alignment with company initiatives, and executes an action plan to increase sales and profit.
  • Develops business strategies and sets achievable goals and targets, implements sales incentives to help boost sales, and ensures the staff is held accountable for achieving set goals.
  • Ensures store presentation and visual merchandising standards are maintained according to company directives, and applies strategies to deliver best results through merchandising and visual representation.
  • Analyzes and manages sell through. Identifies and communicates regularly with division heads on product availability and market trends to maximize productivity.
  • Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels .
  • Develops and leads a high performance team that drives sales and achieves comp store results and profitability through effective training, coaching and motivational activities.
  • Consistently demonstrates accountability and leadership in managing the store and its employees, delegates accordingly and provides the staff with a professional work environment .
  • Creates a dynamic environment with superlative customer service standards, and assures the store and staff are inviting, professional, and knowledgeable on product and related company information.
  • Portrays him/herself with the appropriate representation and integrity of the company and of the brand, and demonstrates outstanding leadership skills.
  • Maintains an active social relationship with clients and community and understands the needs and changes of the market.
  • Remains in compliance with operational and company policies and procedures, and assures all policies are enforced.
  • Demonstrates proficiency in managing operational costs, and balancing all related budgetary expenses in a cost efficient manner.


Experience & Key Competencies:
  • Bachelor's degree in Fashion or Business preferred
  • Minimum of five years experience in retail management - luxury experience preferred.
  • Full understanding of specialty retail, including business development, visual merchandising and store operations
  • Computer skills to include operation of retail point of sale system, Word, Excel and email
  • Strong leadership critical thinking and problem solving skills.
  • Ability to demonstrate strong verbal and written communication skills allowing for communication of the company's goals and objectives.
  • Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities.
  • Ability to maintain active social relationships with clients and community and understands the needs and changes of the market.
  • A positive, outgoing, high energy personality that is entrepreneurial, sales focused and has the ability to take full ownership of the store's business at all levels


About Michael Kors Holdings

Michael Kors Holdings Limited is a fashion company that was founded in 1981. The company designs and sells a range of luxury accessories and ready-to-wear products. Michael Kors has a strong presence in the United States and has expanded globally in recent years. The company is committed to sustainability and has implemented various initiatives to reduce its environmental impact. Michael Kors is headquartered in New York City and has over 14,000 employees.
Learn more about Michael Kors Holdings
Size
14,100 employees
Industry
Retail & Consumer Goods
Founded
1981
* Ladders Estimates

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