Marriott International

General Manager

Marriott International$100K — $120K *
Bronx, NY 10461In-Person
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 2+ years in franchised select service hotel management
  • Proficient with property management technology
  • Strong attention to detail with high standards
  • Supervisory and delegation skills for multitasking
  • Ability to remain composed under pressure
  • Flexible availability including weekends

Responsibilities

  • Coordinate housekeeping, maintenance, breakfast, and guest reception for quality guest experience
  • Monitor guest satisfaction scores and resolve complaints
  • Develop marketing strategies to enhance revenue and local engagement
  • Lead hiring, training, and development of team members
  • Create and manage operational budgets and forecasts
  • Supervise maintenance and ensure brand performance standards
  • Ensure thorough completion of departmental responsibilities and reporting

Benefits

  • Employer Matching 401K Retirement Plan
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • FREE life insurance
  • Marriott Travel Discounts
  • Vacation Pay
  • Holiday Pay
  • Management training
Full Job Description
General Manager

The General Manager is responsible for overseeing all aspects of his/her property to insure their respective assigned property reaches its full potential in the areas of: revenue generation, cost controls, associate engagement, guest satisfaction, preserving the asset and complete compliance with Brand requirements.

Benefits:
  • Employer Matching 401K Retirement Plan
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • FREE life insurance
  • Marriott Travel Discounts
  • Vacation Pay
  • Holiday Pay
  • Management training
The General Manager position is responsible for the following:
  • Operations: Coordinate and actively manage housekeeping, maintenance, breakfast service, and guest reception departments to ensure a consistent, high quality guest experience. Monitor guest satisfaction scores on a daily basis. Respond to guest complaints and to resolve issues and come to satisfactory resolutions.
  • Revenue Maximization: Continually monitor local market and comp set and strategically calibrate rates to ensure we out perform the local comp set. Engage local community through CVB, Chamber, and others to stay connected to events in the area.
  • Sales and Marketing: Implement and maintain an effective sales and marketing plan. Manage sales director to ensure group bookings, LNRs, and SMERF business. Engage with guests at breakfast and throughout the day to gain valuable feedback on guest experience.
  • Employee Staffing and Development: Hire, train, and develop new employees. Delegate appropriate duties to maximize employee labor hours and minimize employee turnover
  • Budgets and Forecasting: Must be able to maintain all hotel departments and operations within budget and utilize conservative economics in ordering all supplies for hotel operations to ensure best ROI . Actively work with ownership to create budgets and forecasts.
  • General Hotel Management Duties: Supervise weekly, monthly, and quarterly deep cleaning and preventative maintenance initiatives. Exceed brand and ownership standards of performance and excellence. Ensure that all daily, weekly, and monthly reporting is complete and up to ownership standards. Carefully monitor employee labor hours and ensure they do not exceed budget. Ensure that all department heads are completing daily/weekly/monthly responsibilities and checklists. Inspect rooms with housekeepers on a weekly basis. Submit PO's to home office on a timely basis. Be on call 24 hours a day to assist with any issues with the hotel.
Requirements:
  • Minimum 2+ years of documented, franchised select service hotel management.
  • Ability to leverage provided technology to effectively manage the property.
  • Must possess an ability to take direction, manage employees, accomplish tasks independently, and pay attention to detail, to ownership's high standards, with little supervision.
  • Ability to supervise, delegate, and manage several tasks at once.
  • Ability to remain calm and in control in emergency or difficult situations.
  • Ability to work a flexible schedule, including weekends.

We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.

We are seeking an individual who embodies the core values that are integral to our success.
  • Be Transparent and Accountable
  • Be Actively Curious
  • Embrace Growth
  • Create Value for Stakeholders
  • Commit and Care

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

Similar Jobs

More Jobs at Marriott International

More Hospitality & Recreation Jobs

Find similar General Manager jobs: