CBRE Group, Inc

General Manager- Lifestyle Center

CBRE Group, Inc$90K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in related field required; 4-6 years of experience managing High-End Regional Malls/Lifestyle Centers.
  • Florida Real Estate License mandatory; CPM or RPA designation preferred.
  • Ability to manage on-site staff and third-party teams effectively.
  • Strong interpersonal, analytical, and problem-solving skills essential.
  • Experience with Yardi software highly desired.
  • Understanding of retail Common Area Maintenance (CAM) calculations and lease interpretation; experience with delinquent rent collections necessary.

Responsibilities

  • Manage all aspects of property management, marketing, and financial operations for a premier retail property.
  • Develop and execute a Strategic Business Plan in partnership with the Owner, focusing on short- and long-term goals.
  • Enhance net operating income through revenue generation while controlling expenses.
  • Prepare annual budgets and performance reports, analyzing financial results and explaining variances to stakeholders.
  • Enforce lease compliance, manage rent collections and delinquent payments, including necessary legal actions.
  • Coordinate marketing plans and tenant selection to ensure a compelling shopping experience.
  • Oversee contracted services for maintenance and security, ensuring high standards and timely service delivery.

Benefits

  • Opportunity to work at a premier lifestyle retail center
  • Professional development support with potential for certifications
  • Dynamic work environment enhancing management skills
  • Engagement with sophisticated retailers and community organizations.
  • Strong tenant relationship-building with high-touch retailers.
Full Job Description
About The Role:

Manage all aspects of a retail property to maintain and improve the value of the asset. This portfolio is a premier open-air lifestyle and retail center located in Wesley Chapel.

What You'll Do:
  • Be responsible for all management, marketing, specialty leasing, operational and financial activities for the property.
  • In conjunction with the Owner, develops and implements a Strategic Business Plan, including short- and long-term business goals.
  • Act as the primary contact with the Owner to ensure that objectives are being met.
  • Proactively enhance net operating income by increasing revenue generation and maintaining expenses.
  • Develop and control annual budgets for operating and capital expenses and prepare and deliver complete reports.
  • Forecast management plans/financials and prepares monthly performance reports, explaining variances. Analyze, interpret, and present financial and operational results to ownership and other key stakeholders.
  • Collect rents and assure tenants operate in compliance with lease terms. Proactively manage and enforce collection of delinquent rents, including escalation, tenant communication, and coordination of appropriate remedies. Prepare all required legal notices.
  • Recommend and coordinate legal action as needed.
  • Prepare and/or review tenant rent, lease abstracts, and Common Area Maintenance (CAM) recovery charges.
  • Coordinate the collection of tenant sales reports and review and approve percentage rent billings.
  • Ensure periodic regular property inspections, recommend and/or approve alterations, maintenance and reconditioning as vital, and contract for and supervise vendor services as the need arises.
  • Oversee all aspects of contracted services supporting property operations, including repairs and maintenance, security, janitorial services, and other third-party vendors. Ensure accurate and timely processing of invoices.
  • Work with the property's security services provider to establish and implement a customized safety and security program.
  • Develop and implement a comprehensive marketing plan that enhances the property's key retailer sales, delivers compelling mall programming, improve technological resources, and provide an exceptional shopping experience.
  • Facilitate and negotiate lease assignments and early termination of leases, and providing lease analysis for Owner's review and approval.
  • Identify quality local tenants for the property/portfolio and head oversee the Specialty Leasing program for the property.
  • Provide assistance to Tenant Coordination to ensure tenant construction adheres to specifications and meets goal dates.
  • Build strong tenant relationships. Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly. Demonstrate a high level of professionalism when interacting with sophisticated, high-touch retailers and stakeholders, fostering strong and productive relationships.
  • Ensure that services are provided in accordance with policies, procedures, regulations and contractual obligations and standards.
  • Develop positive relationships with local officials, key partners, governmental leaders, and community organizations.
What You'll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Bachelor's degree (BA/BS) from four-year college or university and a minimum of four to six years of related experience and/or training.
  • A minimum of 4-6 years experience managing High End Regional Mall/Lifestyle Center
  • Proven ability to successfully manage on-site staff and third-party teams, fostering accountability, collaboration, and high performance.
  • Florida Real estate license, required , CPM or RPA professional designation or candidacy preferred.
  • Experience in Yardi is highly desired.
  • Strong interpersonal and analytical skills.
  • Ability to provide efficient, timely, reliable and courteous service to customers and effectively present information.
  • Ability to respond optimally to critical issues.
  • Requires sophisticated knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions and conducts in-depth financial analysis.
  • Experience in delinquent rent collections, including tenant engagement and resolution strategies.
  • Thorough understanding of retail Common Area Maintenance (CAM) recoveries, including lease interpretation and associated calculations.
  • Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
  • Intermediate to advanced skills with Microsoft Office Suite.
  • Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and goal dates. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

About CBRE Group, Inc

CBRE is a vertically integrated global commercial real estate services and investment firm. The company was established in 1992 and is headquartered in Chicago, Illinois, United States.

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Join the world-class team at CBRE Group, Inc, the global leader in real estate services and investment. At CBRE, we are committed to fostering a culture of innovation, diversity, and professional growth. Our team is composed of industry-leading experts who are passionate about shaping the future of real estate.

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CBRE is dedicated to the professional growth of its employees. With comprehensive diversity training and leadership development programs, we ensure that every team member has the resources to succeed. Our commitment to professional development is unmatched, offering continuous learning opportunities and career advancement.

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Learn more about CBRE Group, Inc
Size
105,000 employees
Market Cap
$23.8 billion
Industry
Net Income
$751.9 million
Founded
1906
5 Year Trend
+9.8%
Revenue
$23.8 billion
NASDAQ

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