IHG

General Manager

IHG$70K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience leading teams in hospitality, promoting excellence and peak performance.
  • Strong track record of strategic initiatives to boost revenue.
  • Proficient in overseeing daily operations to maintain brand standards.
  • Expertise in budget management and financial planning for profitability.
  • Skilled in working with other departments to meet performance goals.
  • Knowledgeable about health and safety regulations relevant to the hospitality sector.
  • Proven ability to inspire teams, consistently delivering excellent guest experiences.

Responsibilities

  • Lead and motivate the team to enhance guest experiences.
  • Oversee daily operations to ensure efficiency and brand compliance.
  • Implement strategies to drive revenue growth and optimize resources.
  • Encourage continuous improvement and professional development.
  • Ensure adherence to health and safety regulations for guest and team safety.
  • Collaborate with department leaders on performance goals and service enhancement.
  • Manage financial plans and budgets to ensure high service quality and profitability.

Benefits

  • Professional development opportunities to enhance skills and career growth.
  • A supportive team environment that encourages collaboration and excellence.
  • Comprehensive health and wellness programs for employees.
  • Employee discounts on services and accommodations.
Full Job Description
Responsibilities
• Lead and inspire our team to deliver exceptional guest experiences, ensuring every stay is memorable.
• Oversee daily operations, maintaining a seamless and efficient workflow that aligns with our brand standards.
• Drive revenue growth by implementing strategic initiatives and optimizing resources.
• Foster a culture of excellence, encouraging continuous improvement and professional development among staff.
• Ensure compliance with all health, safety, and hospitality regulations, safeguarding our guests and team.
• Collaborate with department heads to set and achieve performance goals, enhancing overall service quality.
• Manage budgets and financial plans, ensuring profitability while maintaining high service standards and guest satisfaction.

Qualifications
• Experience in leading and managing teams within the hospitality industry, fostering a culture of excellence.
• Proven track record of driving revenue growth through strategic initiatives and resource optimization.
• Ability to oversee daily operations, ensuring alignment with brand standards and seamless workflow.
• Strong skills in budget management and financial planning, maintaining profitability while ensuring guest satisfaction.
• Experience in collaborating with department heads to set and achieve performance goals, enhancing service quality.
• Ability to ensure compliance with health, safety, and hospitality regulations, safeguarding guests and team members.
• Demonstrated ability to inspire and motivate a team, delivering exceptional guest experiences consistently.

About IHG

InterContinental Hotels Group (IHG) is a British multinational hospitality company that operates a portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. The company was founded in 2003 as a result of the merger between British hotel company Six Continents and the hotel and restaurant business of the American conglomerate Bass. IHG is headquartered in Denham, England, and has operations in more than 100 countries. The company's brands cater to a range of travelers, from budget-conscious to luxury-seeking.
Learn more about IHG
Size
40,000 employees
Industry

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