Delaware North

General Manager, Hundredfold American Brasserie

Delaware North • $94K — $127K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 2 years as a General Manager in a full-service restaurant
  • Strong wine and bar knowledge; sommelier certification preferred
  • Experience with P&L; management and service labor costs
  • Ability to work flexible hours, including nights and weekends
  • Experience using Microsoft Office Suite and POS systems

Responsibilities

  • Manage day-to-day restaurant operations with a focus on guest satisfaction
  • Review financial data to measure productivity and identify improvement opportunities
  • Oversee workforce planning, training, and financial accounting
  • Establish standard operating procedures for front-of-house staff
  • Collaborate with the Executive Chef on food safety and operational procedures

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on various performance metrics
  • Paid vacation days and holidays
  • Tuition and professional certification reimbursement
  • Generous friends-and-family discounts at hotels and resorts
Full Job Description
The opportunity

Delaware North's Patina Group is seeking an experienced General Manager to lead our team at Hundredfold, an American Brasserie in Elmont, New York. Hundredfold is an exciting new concept created in collaboration with James Beard Award-winning Chef Tim Hollingsworth, offering a fresh take on American brasserie dining.This is a unique opportunity to help shape a premier culinary destination-and relocation assistance is available for the right candidate.

The ideal candidate is a dynamic hospitality leader with exceptional multitasking abilities, strong client-relations experience, and excellent financial acumen, including full accountability for P&L performance, labor management, annual budget oversight, and operating expense control. The General Manager will bring an expert understanding of food, wine, and cocktails and is deeply committed to delivering extraordinary guest experiences. A passion for teaching, developing, and training a newly built team is essential. We are looking for someone who is polished, professional, and able to see the full picture of the role-both the immediate operational needs and the long-term vision for growth.

If you are an experienced hospitality professional looking for your next adventure in a company that provides mentorship and plenty of career growth opportunities, you will be the perfect fit for our collaborative team.

Pay

Minimum - Anticipated Maximum Base Salary: $94,100 - $127,000 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/ .

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts


What will you do?
  • Manage day-to day-restaurant operations with a strong focus on guest satisfaction
  • Review financial and performance data to measure productivity, goal achievement, and to identify cost reduction and program improvement opportunities
  • Oversee workforce planning, training, sales tracking, labor tracking, petty cash, deposits, inventories, ordering, account payables and receivables, and P&L accounting
  • Establish standard operating procedures for supervising all front-of-the-house team members
  • Collaborate with the Executive Chef on standard operating procedures in the front and back of the house to ensure food and menu specifications, food handling and food safety requirements, receiving, and storage procedures


More about you
  • Minimum of 2 years of experience as a General Manager in a full-service restaurant, with similar volume, capacity, and standard of service
  • Strong wine and bar knowledge; a sommelier certification from either Court of Master's or WSET is highly valued but not mandatory
  • ServSafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certifications preferred but not mandatory
  • Experience working with and an understanding of P&L's; able to monitor budgets and manage service and labor costs
  • Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed
  • Experience using Microsoft Office Suite programs, point-of-sale systems, and online or digital reservation systems
  • No degree required


Shift details

Days
Evenings
Weekends
Holidays

Who we are

Hundredfold American Brasserie is a celebration of warmth, hospitality, and the joy of connection. The space is designed to welcome guests into an experience that feels both spacious and intentional. Guided by award-winning Chef Timothy Hollingsworth, every dish and interaction is crafted to create moments that matter, whether marking a special occasion or simply enjoying everyday connection.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

About Delaware North

Delaware North is a global hospitality and entertainment company founded in 1915 by Marvin Jacobs. The company is headquartered in Buffalo, New York, and operates in the lodging, sporting, airport, gaming, and entertainment industries. Delaware North has operations in the United States, Canada, Australia, New Zealand, and the United Kingdom. The company is privately held and has been owned by the Jacobs family since its inception. Delaware North is known for its high-quality food and beverage services and has partnerships with several professional sports teams and venues. The company is also involved in several philanthropic initiatives, including the creation of the Parks and Resorts division, which operates several national parks and resorts in the United States.
Learn more about Delaware North
Size
55,000 employees
Industry
Founded
1915

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