Freddy's Frozen Custard & Steakburgers

General Manager

Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4 years restaurant management experience
  • College diploma, high school diploma or GED
  • Active ServSafe certification preferred
  • Ability to uphold standards in Hospitality, Quality and Cleanliness
  • Proven leadership skills in coaching, counseling, motivating, and developing a team
  • Strong analytical skills for financial oversight and operational improvement
  • Flexible availability to work various shifts

Responsibilities

  • Lead daily operations with urgency
  • Deliver exceptional guest experiences and resolve complaints
  • Maintain store cleanliness and staff hospitality through checklists
  • Oversee hiring and employee scheduling
  • Manage inventory control and ordering processes
  • Conduct financial analyses, including payroll management
  • Foster a positive team culture and engaging work environment

Benefits

  • Competitive salary with bonus profit sharing opportunities
  • Major medical, dental, and vision insurance with partial employer coverage
  • Direct Deposit for easy payment processing
  • Employee dining program for discounted meals
  • 2 weeks paid vacation after 6 months of employment
  • Ongoing training and career development opportunities
Full Job Description
We're looking for a great manager who loves working with people - that's what our business is all about. We're looking for the person who's excited to come into work each day, ready to take on challenges and develop a team that's almost like a second family. Our ideal candidate is skilled at communication and intellectually curious. He or she is able to learn quickly, move quickly and deliver results while never skimping on high-quality guest hospitality. Our General Managers are asked to take ownership of the business results. A strong understanding of business practices is required.

Our perfect candidate will receive these benefits::
  • Competitive salary and bonus profit sharing opportunities (up to $100k!)
  • Major medical, dental and vision insurance (we pay 50%!)
  • Direct Deposit
  • Employee dining program
  • 2 weeks paid vacation after 6 months
  • Ongoing training and career development

If you are a motivated and detailed executor who thrives while leading a team through a

rapidly changing workday, then we hope to see your application today!

Physical requirements::
  • No visible tattoos, facial hair or piercings
  • Must be able to work up to a 12-hour shift while standing or walking to perform
  • essential functions
  • Will be required to lift up to 50 pounds
  • Must be able to communicate effectively with guests and team members to ensure the safety of all parties
  • Will require full range of physical motion such as: bending, reaching, climbing a ladder,etc.


A day in the life of our General Managers can include the following duties::
  • Hands-on leadership of daily operations with a sense of urgency
  • Going above and beyond to wow the guest, listening to and handling guest complaints effectively
  • Completion of store checklists to maintain cleanliness of store, hospitality of staff and quality of food
  • Hiring and scheduling
  • Inventory control and ordering
  • Store financial analysis (including payroll)
  • Marketing and community relations
  • Build and maintain a team culture, and create a productive and fun environment


Job Requirements - Do you have what it takes?:
  • 4 years restaurant management experience
  • College diploma, high school diploma or GED
  • Active ServSafe certification preferred
  • Ability to uphold Freddy's standards for the three pillars: Hospitality, Quality and Cleanliness
  • Ability to observe, analyze and execute improvements on the floor
  • Ability to lead a team (coaching, counseling, motivating and developing)
  • Ability to recruit, build and develop a team of talented individuals
  • Ability to work a variety of shifts
  • Ability to be a brand ambassador
  • Ability to travel (all expenses paid) for management training and personal development
  • Ability to smartly manage a P&L and make decisions to control key costs
  • Ability to execute a successful revenue period
  • Ability to maintain integrity throughout all situations and experiences
Supplemental pay
  • Bonus pay
Benefits
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid training
  • Profit sharing

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