General Manager, Food Services | North Bay, ON | Relocation Assistance Available (37573001)

Sodexo Canada Ltd

$75K — $90K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in food service leadership roles
  • Experience managing full Profit & Loss operations
  • Budgeting and financial management expertise
  • Background in multi-faceted food service operations
  • Management experience in a unionized setting preferred
  • Proficiency in catering and hospitality services
  • Familiarity with technology including POS systems and Microsoft Office
  • Strong skills in team-building and employee development
  • Excellent client and stakeholder management abilities
  • Strong organizational, communication, and time management skills
  • Strategic use of data for financial decision-making
  • Red Seal certification is a plus.

Responsibilities

  • Lead all food service operations in a campus setting
  • Drive exceptional service and operational excellence through team leadership
  • Build and maintain strong client partnerships to ensure customer satisfaction
  • Manage diverse business activities, including dining and catering
  • Oversee financial performance through budgeting, forecasting, and cost control
  • Cultivate a positive and inclusive workplace culture for employees
  • Promote innovation and seek business growth opportunities
  • Ensure compliance with regulatory and company standards.

Benefits

  • Flexible work environment
  • Comprehensive employee benefits package
  • Training and development programs
  • Countless growth opportunities
  • Commitment to corporate responsibility and sustainability
  • Recognized employer for Diversity, Inclusion, and Corporate Social Responsibility.
  • Additional perks available.
Full Job Description
Job Description

How You'll Make an Impact:
  • Provide strategic leadership for all food service operations within a dynamic campus environment.
  • Lead a diverse team focused on delivering exceptional service and operational excellence.
  • Build strong client partnerships and maintain a high level of customer satisfaction.
  • Oversee retail dining, catering services, conference operations, and seasonal business activities.
  • Manage financial performance through effective budgeting, forecasting, labour management, and cost controls.
  • Foster a positive, inclusive workplace culture focused on engagement, accountability, and continuous improvement.
  • Drive innovation, operational excellence, and business growth opportunities.
  • Ensure compliance with all company, client, and regulatory requirements.


Qualifications

What You'll Need to Succeed:
  • Minimum 5 years of progressive food service leadership experience.
  • Proven success managing food service operations with full Profit & Loss accountability.
  • Demonstrated experience with budgeting, forecasting, and financial management.
  • Experience leading multi-faceted food service operations.
  • Previous management experience in a unionized environment preferred.
  • Experience managing catering, conference, and hospitality services.
  • Strong proficiency with technology, including POS systems, digital menu boards/screens, and Microsoft Office applications, including PowerPoint, Excel, and Word.
  • Strong team-building, coaching, and employee development skills.
  • Excellent client relationship and stakeholder management capabilities.
  • Strong organizational, communication, and time management skills.
  • Ability to analyze financial results and use data to drive business decisions.
  • Red Seal certification is considered an asset.


Additional Information

What Makes Sodexo Different:

Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:
  • Flexible work environment
  • Competitive compensation & great employee benefits
  • Training and development programs
  • Countless opportunities for growth
  • Corporate responsibility & sustainability
  • An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo's latest awards here
  • And so much more!

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