Job DescriptionHow You'll Make an ImpactAs the District Manager for our Healthcare business segment, you will provide strategic leadership, direction, and operational oversight across a portfolio of healthcare accounts throughout Ontario. You will serve as the primary relationship manager for key clients while ensuring operational excellence, financial performance, compliance, and employee engagement.
Operational Leadership & Client Partnership- Provide operational leadership across multiple healthcare sites, ensuring consistent service delivery and client satisfaction.
- Act as the primary liaison for client relationships, conducting regular business reviews and supporting contract negotiations.
- Drive client retention and business growth through collaboration with operations, support, and sales teams.
- Ensure alignment with client goals, contractual obligations, and organizational objectives while delivering innovative solutions and value-added services.
Financial Management- Oversee regional financial performance, including budgeting, forecasting, expense management, and revenue growth.
- Analyze operational and financial data to support informed decision-making and strategic planning.
- Identify opportunities for efficiency gains, cost savings, and performance improvement.
People & Talent Development- Lead, mentor, and coach site leadership teams to achieve operational excellence.
- Develop and implement talent and succession plans to support long-term business needs.
- Conduct performance reviews and provide ongoing coaching and development opportunities.
Compliance & Safety- Foster a culture of safety and ensure compliance with company, client, and legislative requirements.
- Ensure adherence to company policies, client standards, and collective bargaining agreements where applicable.
- Support sites in maintaining quality assurance, regulatory compliance, and operational standards.
Business Growth & Innovation- Identify opportunities for innovation and continuous improvement.
- Support business development initiatives, proposals, and client retention strategies.
- Build and maintain strong relationships with community partners, stakeholders, and industry contacts as appropriate.
QualificationsWhat You'll Need to Succeed- Minimum 5 years of progressive multi-site operational leadership experience, preferably within healthcare or a related industry.
- Registered Dietitian (RD) or active member of the Canadian Society of Nutrition Management (CSNM).
- Experience and knowledge of MOLTC Regulations
- Experience with internal and external retail brands is considered an asset.
- Proven success managing budgets, driving financial performance, and improving operational results.
- Strong leadership and coaching skills with a track record of developing high-performing teams.
- Excellent client relationship management skills and a commitment to delivering client-focused solutions.
- Experience working in unionized environments and managing collective agreement relationships.
- Demonstrated commitment to safety, compliance, and operational excellence.
- Ability to travel regularly throughout the assigned region.
Additional InformationWhat Makes Sodexo Different: Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:
- Flexible work environment
- Competitive compensation & great employee benefits
- Training and development programs
- Countless opportunities for growth
- Corporate responsibility & sustainability
- An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo's latest awards here
