Drivetime

General Manager

Drivetime$75K — $95K *
Mesa, AZ 85210In-Person
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required; college degree preferred
  • 5+ years of leadership or management experience
  • Experience as General Manager, Retail Manager, or similar operational leadership roles preferred
  • Strong leadership, communication, and team development skills
  • Proven ability to drive sales performance and operational results

Responsibilities

  • Lead dealership performance focusing on sales growth and customer satisfaction
  • Drive sales and profitability objectives across all channels
  • Execute initiatives and marketing strategies to maximize results
  • Coach and develop teams while fostering accountability and growth
  • Ensure outstanding customer experience through effective leadership
  • Conduct regular meetings focused on performance and improvement
  • Analyze trends and implement strategies for dealership performance enhancement

Benefits

  • Medical, dental, and vision insurance with substantial premium coverage
  • 401(K) with company-paid life insurance and disability coverage
  • Professional growth opportunities with over 1,000 promotions yearly
  • Tuition reimbursement for professional development
  • Wellness program with coaching, incentives, and discounts
  • Consistent work schedule promoting work/life balance with Sundays off
  • Monthly bonuses, contests, and recognition incentives for team performance
  • World-class training and development programs for career advancement
  • Paid time off including wellness days, holidays, and vacation per work hours
Full Job Description

That’s Nice, But What’s the Job?

This role is designed for proven leaders who are ready to take the next step into dealership operations and business leadership. As General Manager, you will oversee overall store performance, including sales, customer experience, team development, and operational execution. We provide the tools, support, and leadership development needed to help you successfully run your dealership and continue growing your career.

Key Responsibilities

  • Lead overall dealership performance with a focus on sales growth, profitability, customer satisfaction, and operational excellence.
  • Drive sales volume and profitability objectives utilizing all sales channels in a continually changing environment.
  • Execute company-wide initiatives, strategies, and marketing programs to maximize business results and meet or exceed dealership goals.
  • Coach and develop high-performing teams while creating a culture of accountability and growth.
  • Provide leadership and direction across dealership operations to ensure an outstanding customer experience.
  • Conduct regular team meetings focused on performance, communication, and continuous improvement.
  • Analyze business trends, identify opportunities, and implement strategies to improve dealership performance.

What We’re Looking For

  • Proactive leadership. Take initiative, lead confidently, and assume ownership of the business without waiting to be directed.
  • Drive and adaptability. Bring forward new ideas, remain open to learning, and adapt in a fast-changing environment.
  • Sound judgment. Make thoughtful, informed decisions by gathering facts, weighing options, and acting with confidence.
  • Strong communication skills. Communicate clearly and effectively, both verbally and in writing, with team members, leaders, and a variety of audiences.
  • Critical thinking. Evaluate ideas carefully, ask thoughtful questions, and challenge assumptions when needed.
  • Active listening. Seek to understand first and listen with intention rather than simply listening to respond.
  • Attention to detail. Maintain a high standard of accuracy and follow-through in every aspect of the role.
  • Composure under pressure. Stay level-headed and professional when navigating difficult situations.
  • Collaborative mindset. Thrive in a high-performing team environment and contribute to shared success.

Qualifications

  • High school diploma or equivalent required; college degree preferred
  • 5+ years of leadership or management experience
  • General Manager, Retail Manager, Multi-Unit Manager, or other operational leadership experience preferred
  • Strong leadership, communication, and team development skills
  • Demonstrated ability to drive sales performance and operational results

So What About the Perks? Perks matter

  • Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. 
  • But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
  • Growth Opportunities. You grow, I grow, we all grow!  But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
  • Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
  • Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
  • Gratitude is Green.  We offer competitive pay across the organization, because, well… money matters!
  • Consistent Work Schedule. We are strong believers in work/life balance. We’re closed on Sundays to give our employees valued time with family and friends.
  • Teamwork, Makes the Dream Work.  Be part of a winning team and get winning results.  Monthly bonus share, sales contests, and other perks to recognize a job well done.
  • World Class Training and Development.  Starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with our manager training programs.
  • Paid Time Off.Not just lip service: we work hard, to play hard!  Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time!  For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else?  Absolutely.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! 

About Drivetime

DriveTime Automotive Group, Inc. is one of the largest used car dealership chains in the United States. The company specializes in providing auto financing for people with poor credit or no credit. DriveTime operates over 140 dealerships in 27 states and has sold over 1 million cars since its founding in 2002. The company's mission is to help people find and finance the perfect vehicle regardless of their credit history. DriveTime is headquartered in Phoenix, Arizona.
Learn more about Drivetime
Size
5,000 employees
Industry
Founded
2018

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