Hotel General Manager

Compensation: $160k - $190k per year

Position Overview

Donohoe Hospitality is seeking an experienced and forward-thinking Hotel General Manager to lead operations and drive performance at one of our premier hotel properties.

This is an exciting opportunity for a hospitality leader who thrives in a fast-paced environment, embraces innovation, and can balance exceptional guest experiences with strong financial performance. The ideal candidate is a hands-on leader who inspires teams, builds community connections, and creates a culture where associates feel empowered to succeed.

A strong Food & Beverage background is highly preferred, along with a proven record of improving profitability, enhancing guest satisfaction, increasing market share, and developing high-performing teams.

What You'll Do

As General Manager, you will provide strategic and operational leadership across all hotel departments, including guest services, housekeeping, engineering, food & beverage, sales, and finance.

Key responsibilities include:

• Drive overall hotel performance, profitability, and guest satisfaction.
• Develop, manage, and achieve annual revenue and expense goals.
• Analyze financial reports, including Profit & Loss statements, forecasts, and payroll performance.
• Lead revenue optimization strategies to maximize occupancy and room revenue.
• Partner with sales and marketing teams to grow market share and strengthen brand presence.
• Recruit, coach, develop, and retain exceptional hospitality talent.
• Foster a culture of accountability, engagement, and service excellence.
• Maintain a visible presence throughout the hotel and actively engage with guests and associates.
• Monitor guest feedback and implement solutions that elevate the guest experience.
• Build strong relationships with local businesses, community organizations, tourism partners, and industry contacts.
• Ensure compliance with hotel standards, company policies, and safety protocols.
• Oversee property maintenance, cleanliness, and operational excellence across all areas of the hotel.
• Lead through challenges with confidence, professionalism, and a solutions-oriented mindset.

What We're Looking For

Required Qualifications

• Minimum of five years of progressive hotel management experience, including at least two years serving as an Assistant General Manager, Hotel Manager, or Director of Operations with direct P&L accountability and cross-departmental oversight.
• Previous hotel leadership experience with increasing levels of operational responsibility.
• Proven success in driving financial performance and guest satisfaction metrics.
• Experience leading, developing, and motivating diverse teams.
• Strong business acumen and operational decision-making skills.
• Excellent communication, relationship-building, and problem-solving abilities.

Preferred Qualifications

• Full-service hotel leadership experience.
• Multi-department hotel management experience.
• Food & Beverage leadership experience.
• Experience navigating hotel operations through periods of elevated change, such as renovations, brand transitions, or ownership shifts.

Benefits & Perks Include:

• Medical, dental, and vision insurance
• 401(k) retirement savings plan
• Paid time off and paid holidays
• Hotel discounts and travel benefits
• Professional development and career growth opportunities
• Employee assistance programs
• Leave of absence benefits
• Position is eligible for our BONUS PROGRAM
• And much more

Ready to Make an Impact?

If you're a passionate hospitality leader who enjoys building teams, delivering exceptional guest experiences, and driving business success, we invite you to apply.

Join The Hotel at University of Maryland and Donohoe Hospitality-where exceptional service, strong leadership, and career growth come together.