The Container Store

General Manager

The Container Store$75K — $95K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • At least ten years of leadership and coaching experience in retail.
  • Demonstrated success in guiding employee career growth and development.
  • Exceptional communication skills, both written and oral.
  • Strong time management and organizational skills for fast-paced retail environments.
  • Proven ability to build effective teams and nurture talent.

Responsibilities

  • Build and develop effective teams to enhance overall store performance.
  • Collaborate with Area and Store Managers to drive employee engagement.
  • Communicate effectively with various stakeholders, including staff and customers.
  • Instill trust within the team and ensure accountability among staff members.
  • Lead the team by example on the sales floor to enhance customer experience.
  • Identify and achieve payroll and sales goals to improve store results.
  • Manage payroll expenses and labor plans for operational efficiency.

Benefits

  • Comprehensive health, dental, and vision insurance plans.
  • 401(k) retirement savings plan with investment guidance available.
  • Paid time off and competitive sick leave policy.
  • Access to a unique benefits information website.
  • Discounts on store products and services, including pet insurance.
  • Extensive array of peace-of-mind benefits like life and disability insurance.
Full Job Description
Overview

The General Manager is the leader of the store!  This position is responsible for managing the values and attitudes of the people they lead to provide exceptional customer service, drive our business and achieve our business goals.  Leads management team, including a Visual Sales Manager, a Training Manager and an Operations Manager.  

Responsibilities

What Will You Be Doing? 

In team management and development, you are… 

  • Building effective teams and developing talent. 
  • Driving engagement by collaborating with the Area Director and Store Managers. 
  • Communicating effectively with staff, Area and Regional Directors, and customers. 
  • Instilling trust and ensuring accountability. 
  • Leading by example on the sales floor. 

 

In operations and financial responsibility, you are… 

  • Improving results by identifying and achieving payroll and sales goals for the success of the store. 
  • Managing payroll expenses and labor plans efficiently and effectively. 

 

We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your healthgrow your career, and find balance in your life.

 

Here's a peek at what you can expect:

  • Rewarding pay to recognize the value you bring to the team. 
  • Competitive health, dental, and vision plans to keep you and your loved ones well.
  • 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
  • Unique "1equals3" website for easy access to your benefits information and company updates.
  • We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

 

For our full-time associates, we offer even more:

  • Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
  • Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
  • Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
  • Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
  • Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
  • Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.

 

But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

Qualifications

What You Bring To Us 

  • You love to engage with people.  You’re the person who strikes up a conversation and makes a connection. You are passionate about connecting with customers and your team to provide clear, concise, compassionate communication.  
  • You have at least ten years of leadership and coaching experience where you’ve focused on developing and nurturing your team to achieve goals together. 
  • You have successfully guided great employees career growth and development. 
  • You take communication to a new level.  Whether it’s written or oral communication skills, you are a master.  
  • You understand retail is an ever-changing industry and you possess strong time management and organizational skills to lead your store team to achieve excellent results.   
  • People say you have a heart for service.  You love to sell.  For you, it’s about learning what a customer truly needs and offering suggestions. 
  • You are always learning!  You are eager to learn how technology and selling work together to provide an exceptional customer experience.   
  • You take pride in your work.  It’s your store! 
  • You want to delight the people around you and can’t wait to share that at The Container Store! 

 

 

The Container Store promotes a smoke-free, drug-free environment.    

About The Container Store

The Container Store Group, Inc. is a specialty retail chain company that operates The Container Store, which offers storage and organization products. The company has made Fortune's list of "100 Best Companies to Work For" in each of the past 17 years. The Container Store has locations in the United States and has plans to expand internationally.
Learn more about The Container Store
Size
2,300 employees
Market Cap
$213.1 million
Industry
Net Income
$35.7 million
Founded
1978
5 Year Trend
+5.9%
Revenue
$916.7 million
NASDAQ

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