Hugo Boss

General Manager - BOSS Store Soho

Hugo Boss$90K — $95K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Professional sales development and exceptional interpersonal skills
  • Strong leadership qualities with effective communication across all levels
  • Ability to analyze sales reports and identify trends
  • Decision-making and conflict mediation skills in a team environment
  • Excellent organizational, analytical, and time management skills
  • Proficient in Microsoft Office Software (Excel, Word, Outlook)
  • College degree in related field preferred
  • 5+ years management experience in luxury goods or comparable retail
  • High volume operations experience or overseeing multiple locations

Responsibilities

  • Achieve positive top-line sales results and manage inventory control
  • Establish a goal-oriented selling culture focused on relationship selling
  • Train and develop staff while delivering exceptional customer service
  • Monitor team performance and take corrective actions when needed
  • Recruit, hire, and motivate a qualified sales team
  • Lead community engagement through personal involvement and PR events
  • Ensure all associates complete sales training programs

Benefits

  • Health and wellness benefits
  • Earned vacation and sick time
  • Company paid holidays
  • Generous employee discount
Full Job Description
((cust_spec_description)) What you can expect: ((cust_key_responsibilities)) Your profile: ((cust_req_qualifications)) Your benefits: ((cust_req_offer)) Do you feel it's time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation. What you can expect: Sales and Profitability Targets:
  • Achieve positive results in top line sales, profit and loss management and inventory control
  • Achieve financial success through improvement of measurable statistics that positively impact the store performance.
  • Establish a goal oriented selling culture that focuses on relationship selling, building a client base and exceptional service.
  • Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Team Management & Development:
  • Exceptional leadership and management skills and the ability to motivate, develop and inspire a team while creating a highly empowered organization
  • Monitor performance, provide direction, and take corrective action when needed.
  • Actively recruit all level candidates.
  • Hire, train and motivate a qualified sales team that effectively represents and communicates Hugo Boss to our customers.
  • Provide specific development for the store leadership team and supervisor by assigning accountabilities and training with consistent follow-up and feedback.
  • Perform annual performance evaluations with quarterly review of employee goals.
Customer Service Excellence:
  • Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
  • Oversee the development of clientele by leading by example in the ability to build and maintain relationships with clients, produce strong results from proactive outreach and the development of a personal business trade.
  • Development of business driving initiatives that build a repeat business or that attracts a new customer.
  • Ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach.
  • Ensure all associates complete the sales training program.
  • Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.
Operational Excellence:
  • Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
  • Conduct regular store meetings to ensure accurate and consistent communication with employees.
  • Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business.
  • Supervise operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory.
  • Oversee loss prevention policies and procedure to be 100% compliant.
  • Knowledgeable in all Health & Safety policies and procedures.
  • Ensure all documentation relating to Health & Safety are well recorded and maintained.
  • Ensure standard operating procedures are executed and policies followed
  • Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times.

Your profile: Knowledge, Skill, Experience:
  • Professional sales development and exceptional interpersonal skills
  • Strong leadership qualities and the ability to communicate effectively with all levels within the organization and client base.
  • Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
  • Comfortable in making decisions and mediating conflict within a team-environment
  • Excellent organizational, analytical, time management and leadership skills
  • Proficient in windows-based software such as excel, word and outlook
Physical Requirements:
  • Available to work store schedule, as needed, including evenings, weekend and holidays.
  • Standing for extended period of time.
  • Able to safely lift boxes up to 40 pounds.
  • Comfortable climbing ladders.
Qualifications:
  • College degree in related field preferred
  • 5+ year's management experience in a luxury goods or a comparable retail environment.
  • Experience operating a high volume and or overlooking multiple store locations.

Your benefits:
  • Health and Wellness Benefits
  • Earned Vacation and Sick time
  • Company Paid Holidays
  • Generous Employee Discount
The expected base salary range for this position is from $90k -$95k. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered.

About Hugo Boss

Hugo Boss AG is a German fashion and lifestyle brand that offers a range of clothing, accessories, and fragrances for men and women. The company was founded in 1924 by Hugo Ferdinand Boss and is headquartered in Metzingen, Germany. Hugo Boss operates in over 100 countries and has more than 1,000 stores worldwide. The company is known for its high-end fashion and has dressed many celebrities and public figures over the years. Hugo Boss is listed on the Frankfurt Stock Exchange and has a market capitalization of over €3 billion.
Learn more about Hugo Boss
Size
14,600 employees
Industry

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