MillerKnoll, Inc

General Manager - Austin/Lamar

MillerKnoll, Inc$90K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 to 5 years of retail management experience
  • Excellent verbal and written communication skills
  • Proven people management skills in a team environment
  • Ability to inspire teams in high-traffic settings
  • Strong personal integrity and business ethics
  • Financial literacy and budget management experience
  • Proficient in POS systems, MS Office, and 3-D rendering programs

Responsibilities

  • Hire, develop, and motivate the sales team through coaching and feedback
  • Deliver the Herman Miller Client Experience consistently
  • Engage in regular performance management and assessments
  • Maintain store presentation according to visual directives and standards
  • Follow operational procedures to maximize profitability
  • Address employee relations issues in collaboration with HR
  • Achieve and deliver on the store Sales Plan

Benefits

  • Competitive base salary with commission
  • Quarterly bonus plan
  • Medical, dental, and vision insurance
  • Self-managed vacation and parental leave
  • 401(k) with a company match
  • Commuter benefits up to $150/month
  • Generous employee discounts
Full Job Description
What We Offer:
Competitive base salary with commission on shipped items

Quarterly based bonus plan

Medical, dental, and vision insurance

Self-Managed vacation, holidays, and parental leave

401(k) with 4% company match

Commuter benefits up to /$150/month

Generous employee discounts

And more!

Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required)

About the Role:
As a General Manager, it will be your responsibility to deliver the Herman Miller Client Experience through team coaching of demonstrations, quoting, and generation of sales. You will be expected to train and inspire your team to achieve the store sales plan. As an industry leader for over 100 years in office furnishings and iconic homes, Herman Miller remains committed to innovation and ergonomic design.

Our General Managers work strategically to maximize their store revenue and efficiently manage all aspects of sales and merchandising. This includes but is not limited to hiring effectively, performance management, and employee relations in partnership with Human Resources and the Regional Manager. You will report to the Regional Manager.

What you'll do:
  • Hire, develop, lead, and motivate the team through effective performance coaching, feedback, and training.
  • Foster the Herman Miller Client Experience
  • Engage in performance management on a daily, weekly, and monthly basis
  • Ensure the Studio represents the best in presentation by utilizing visual directives and our standards manual
  • Ensure all Studio operational procedures are followed to maximize profit and manage expense control goals (e.g., scheduling and managing store shipments, controllable expenses, and supplies).
  • Resolve employee relations issues of sales team members in partnership with HR.
  • Deliver Sales Plan


What We're Looking For?
  • Minimum 3 to 5 years of retail management experience
  • Excellent verbal, written, organizational and interpersonal communication skills, with strong emphasis on listening; demonstrated people management skills and the ability to thrive in a team environment.
  • Ability to inspire team to conduct effective demonstrations in a high traffic environment
  • Ability to adhere to high personal performance standards, integrity, business ethics and the desire for continuous improvement
  • Ability to build relationships and trust with direct reports, peers, and Store clientele
  • Financial literacy, business acumen and ability to manage budgetary responsibilities.
  • Experience with a POS system and proficiency with MS Office software, web navigation, and 3-D rendering programs.
  • Able to routinely move objects weighing more than 20 pounds and to understand safety requirements.


Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. HermanMiller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work.

About MillerKnoll, Inc

MillerKnoll, Inc., doing business as Herman Miller, is an American company that produces office furniture, equipment, and home furnishings. Its best known designs include the Aeron chair, Noguchi table, Marshmallow sofa, Mirra chair, and the Eames Lounge Chair.
Learn more about MillerKnoll, Inc
Size
7,600 employees
Market Cap
$2.9 billion
Industry
Net Income
-$11.6 million
Founded
1865
5 Year Trend
+1.7%
Revenue
$2.3 billion
NASDAQ

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