Job Summary:

The General Manager is responsible for the overall leadership, performance, and strategic direction of Attitash and Wildcat Mountain Resorts. This role provides full accountability for delivering strong financial results, exceptional guest and employee experiences, and safe, compliant operations across two distinct resorts.

The GM leads a unified leadership team across both properties, ensuring alignment to company strategy while optimizing operational efficiency, resource sharing, and long-term growth. This role requires a highly experienced operator with deep mountain operations expertise, strong people leadership, and the ability to navigate complex community and stakeholder environments.

Job Specifications:

• Starting Wage: $110,000 - $156,000 + annual bonus + equity
• Employment Type: Year Round
• Shift Type: Full Time
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities:

Multi-Resort Leadership & Strategy

• Provide end-to-end operational leadership across Attitash and Wildcat, ensuring consistency in standards while respecting distinct brand and operational identities
• Lead a combined resort leadership model, optimizing shared services, labor, and resources across both mountains
• Develop and execute integrated strategic and operating plans that drive visitation, revenue growth, and long-term asset value
• Ensure alignment with enterprise priorities, transformation initiatives, and functional COE strategies

Operational Excellence & Mountain Operations Leadership

• Own all aspects of resort operations including mountain operations, ski patrol, lift maintenance, snowmaking, snow surfaces, base operations, F&B, ski school, and guest services
• Bring deep, hands-on mountain operations expertise to drive decisions, prioritization, and risk management across both resorts
• Ensure best-in-class execution of safety programs, regulatory compliance, and operational readiness (pre-season through close)
• Lead continuous improvement efforts in reliability, efficiency, and quality of on-mountain and base-area experiences

Guest Experience & Financial Performance

• Deliver on company commitment to providing an "Experience of a Lifetime," achieving or exceeding all GX, financial, and operational targets
• Own full P&L accountability across both resorts, including cost discipline, labor optimization, and revenue growth across all lines of business
• Identify and execute opportunities to expand ancillary revenue (F&B, rentals, ski school, events, and future summer operations)
• Monitor performance trends and take decisive action to address gaps and capitalize on opportunities

Leadership, Culture & Talent Development

• Recruit, lead, and develop a high-performing, engaged leadership team across both resorts
• Build a strong, unified culture focused on safety, accountability, inclusion, and continuous improvement
• Lead talent planning, succession development, and workforce strategies across year-round and seasonal teams
• Drive accountability through clear goals, performance management, and regular communication

Community & Stakeholder Engagement

• Serve as the primary representative of Attitash and Wildcat within the local and regional community
• Build and maintain strong relationships with key stakeholders, including local and state agencies, regulatory bodies, community groups, HOAs, and business partners
• Navigate complex stakeholder dynamics to align resort priorities, capital projects, and long-term development plans
• Establish the resorts as trusted, engaged, and responsible community partners

Capital Planning & Asset Stewardship

• Lead the development and execution of capital plans and major projects across both resorts
• Ensure projects are delivered on time, on budget, and aligned with long-term strategic objectives
• Balance short-term operational needs with long-term infrastructure and growth investments

Cross-Functional Enterprise Leadership

• Partner closely with corporate functions including HR, Finance, IT, Marketing, and other business partners to deliver results
• Actively participate in company-wide leadership forums and best practice sharing
• Influence enterprise strategy through on-the-ground operational insight and industry expertise

Job Requirements:

Experience & Leadership Profile

• Significant executive-level leadership experience in ski resort or complex outdoor recreation operations
• Deep functional expertise in mountain operations (lifts, snowmaking, patrol, terrain management)
• Proven experience leading multi-site or highly complex operations
• Track record of delivering strong financial, operational, and guest experience outcomes

Leadership Capabilities

• Strong operator with the ability to balance strategic thinking and day-to-day execution
• Exceptional stakeholder management and communication skills, particularly in complex community environments
• Proven ability to lead large, diverse teams and build high-performance cultures
• Ability to drive alignment and clarity in a matrixed, multi-resort operating model

The expected Total Compensation for this role is $110,000 - $156,000 + annual bonus + equity. Individual compensation decisions are based on a variety of factors.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Requisition ID 515314
Reference Date: 07/07/2026
Job Code Function: Leadership - Mtn Ops