Job SummaryThe General Manager is responsible for leading the onsite staff of the Community Association to deliver exceptional service to the Board and Homeowners. This role will fulfill the obligations of the governing documents, bylaws, rules and regulations and the management contract in conjunction with the Board of Directors and will work in partnership and under the leadership of the Director of Community Management. The manager has significant and ongoing interaction with the Board of Directors, committees, residents, guests, contractors, vendors, outside groups and associations, employees and civic leaders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Implements Board policy and directives within the scope of the management contract.
- Manages all association operations
- Works as a liaison between the Board and Legal Counsel. Works as a liaison between the Board and Board Advisory Committees.
- Provides industry expertise in all areas of community management.
- Supervises all on-site personnel, and oversees contractors providing service to the community.
- Works with the Board on strategic initiatives, policy governance and association projects.
- Administers the various functions of the community within the projected and approved operating budget and advises the Board of Directors of significant operational problems or deviations from the management plan.
- Acts as liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
- Responsible for team satisfaction, training, development, and performance management.
- Prepares schedules and establishes priorities for routine and special work projects.
- Prepares annual budget estimates for Board action and approval.
- Reports the monthly financial obligation of the Association and distributes the financial data to the Board of Directors.
- Analyzes financial reports, coordinates input of professional advisors, implements recommended procedures.
- Establishes priorities, provides advice to the Board concerning major expenditures.
- Supervises expenditures to conform with budget guidelines.
- Establishes budget controls and prepares budget recommendations.
Qualifications- Minimum 7 years' experience with increasing responsibility in community association or large scale community management.
- Previous experience in leading a team and maintenance supervision.
- Graduation from an accredited four-year college
- AMS required, PCAM preferred
- Knowledge of basic association CC&R's, By-laws and Articles of Incorporation with ability to read, understand and implement said guidelines.
- Knowledge of accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance.
- Proficiency in Microsoft Office: Outlook, Word, Excel
- Ability to communicate effectively, both orally and in writing
- Valid Colorado Driver's License required.
Benefits Summary:- World-Class Training
- Additional Income Opportunities
- CAI (Community Association Industry) Course/Designation Assistance
- Paid Time Off/Holidays
- Comprehensive Medical Benefits
- Wellness Incentives
- Mileage Reimbursement
- Company Cellphone
- Hybrid: In Office/Work From Home Schedule
Compensation:$80,000 - $85,000; direct experience highly considered.
