Role OverviewSodexo InReach is seeking a
General Manager - Vending for our branch in
Hagerstown, Maryland The General Manager serves as the primary on-site leader and client liaison for the assigned location. Responsible for successfully coordinating and directing all activities, this role ensures operational excellence, financial performance, revenue growth, account retention, and client satisfaction.
The General Manager oversees subordinate managers, supervisors, and frontline employees while ensuring all Sodexo and client standards are met.
What You'll DoStrategic Operations & Leadership- Monitor on-site operations to ensure sufficient resources, plan projects, and implement new processes and technologies.
- Review and maintain operational reports to guarantee full compliance with federal, state, and local regulations, as well as Sodexo and client policies.
- Provide high-level leadership to the unit, maintaining strong client retention and service standards.
Financial & Business Planning- Identify and implement strategies to drive top-line revenue growth, expand services, and identify upselling or new business opportunities within the location.
- Develop and maintain the annual business plan and operational budget in alignment with organizational and client goals.
- Review and analyze financial statements, P&L, and data to ensure the attainment of financial targets for both the client and Sodexo.
Client Relations & Contract Management- Serve as the central point of contact for the client, fostering a solid, mutually beneficial business partnership.
- Assist in contract negotiations and maintain open, consistent communication regarding all account operations.
Team Leadership & Development- Oversee system succession planning, employee development, constructive counseling, and staff training initiatives.
- Promote, support, and champion workplace diversity and inclusion initiatives across the site.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring- Proven ability to manage budgets, analyze financial statements, and achieve financial goals.
- Exceptional interpersonal skills with the ability to manage client relationships and assist in contract negotiations.
- Demonstrated track record of leading, mentoring, and developing diverse teams.
- Strong critical thinking and conflict-resolution abilities to manage day-to-day on-site challenges effectively.
Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years
